Job Description

Job Description

Reputable nationwide Food Distributor is seeing for an experienced Helpdesk Support Representative to be part of their IT team. Onsite position - Local candidates only.

Location: Onsite - Lexington SC.

Schedule: Monday-Friday 8:00AM-5:00PM

** Helpdesk Support Representative Responsibilities:**

• Identify, manage, escalation, and resolve technical issues.
• Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
• Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.
• Provide basic technical support to company and their clients.
• Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.
• Hands on with users at the facility support office and warehouse computers, printers, hand helds.

Helpdesk Support Representative Requirements:

• 3 - 5 years of related work experience, or an equivalent combination of education and experience.

• 3-5 years technical experience a plus.

• Previous experience troubleshooting desktop, printer and notebook issues.
  Very strong user and support of MSOffice.

• 3 - 5 years of customer service experience.

• Excellent communication skills.

• The ability to work in a team environment and commit to a flexible work schedule.

** We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses while working for us!**