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Customer Service Representative (non-profit)

RemX RX

Customer Service Representative (non-profit)

Miami, FL
Full Time
Paid
  • Responsibilities

    Job Description

    REPUTABLE NON-PROFIT ORGANIZATION IS SEEKING FOR A SOCIAL WORK -TELEPHONE REASSURANCE REPRESENTATIVE WITH A BACHELORS IN SOCIAL WORK, SCIENCE OR PSYCHOLOGY. WILL TRAIN - WORK FROM HOME OPPORTUNITY " LOCAL CANDIDATES ONLY. (LONG TERM CONTRACT).

    TELEPHONE REASSURANCE REPRESENTATIVE: Main goal is to provide follow up to applicants needing program assistance.

    • Perform Outbound service calls and follow up on database applications via phone
    • Perform questionnaires via phone for Food Stamp applications and other services available
    • Check-in on services needed
    • Responsible for following up applications/database applicants
    • Person must be detail driven - articulate and patient.
    • M-F business hours 8-5pm

    KEY COMPETENCIES

    • Professional communications skills
    • Telephone skills, listening, professionalism, organization and customer focus
    • Strong verbal and written communication skills are required
    • Ability to work independently as well as in a team environment
    • Detail oriented and organized
    • Ability to multi-task and prioritize based on client demands
    • Must have general knowledge of Microsoft Office

    MUST HAVE A BACHELORS IN SOCIAL WORK, SCIENCE OR PSYCHOLOGY

    BILINGUAL ENGLISH/SPANISH A MUST

    APPLY WWW.REMX.COM - CALL 305-477-6944

    Company Description

    Medical Benefits Free online Career Focused Courses while working for us!