Job Description

CUSTOMER SERVICE SPECIALIST TYPE: Contract to Hire (100% in office) HOURS : M-F 8a-4:30p OR 8:30a-5p PAY: Up to $17 per hour DOE YOUR DUTIES FOR THE CUSTOMER SERVICE SPECIALIST WILL INCLUDE: * Will answer a high volume of incoming calls and assisting with general or escalated customer issues * Internal communication within departments to find information that will help the customer in a timely manner * Promote and enhance company reputation by providing professional and effective assistance * Effectively communicate, verbally & written) information with fellow team member and customers Contact medical provider, employer, and injured worker for new claim process * Perform data entry * Answer phone calls and emails as needed * Additional duties as requested by managers HOW YOU ARE QUALIFIED FOR THE CUSTOMER SERVICE SPECIALIST: * HS Diploma or equivalent relevant experience is required * 1 year of experience in a call center role * Must have strong communication skills, both verbal and written professionally * Strong attention to detail and decision-making skills * Creative problem-solving and de-escalation skills * Strong data entry skills * Basic to intermediate computer skills Company Description RemX creates a unique experience for each candidate by helping them to find the perfect new role that fits their lifestyle and exceeds all expectations.

Company Description

RemX creates a unique experience for each candidate by helping them to find the perfect new role that fits their lifestyle and exceeds all expectations.