Job Description

RemX is looking for a CUSTOMER SERVICE COORDINATOR with experience in the finance industry to support our essential client's business located in the Kearny Mesa area. We are seeking applicants with a strong attention to detail, strong MS Office skills, and the ability to work in a deadline driven environment. This role will primarily support a team of loan originators by performing several activities related to the company’s production. This is a CONTRACT TO HIRE position, paying $20/HR. This opportunity is with a thriving business and there is plenty of room for growth (position is in office at this time).

JOB RESPONSIBILITIES

• Inbound/Outbound calling to generate potential leads
• Provide exceptional customer service and support to customers regarding purchase or refinance information and connect them with the appropriate person
• Consider all customer inquiries and offer solutions and feedback
• Update and verify accuracy of data input into electronic system, specifically potential contacts
• Schedule meetings as well as follow up reminders
• Manage client referral database, including daily call logs, and provide metrics related to reported data
• Acquire customer information and use it to make relevant improvements in products and service
• All other administrative duties as assigned

JOB REQUIREMENTS

• 1+ years of administrative, customer service previous experience in finance helpful
• High School diploma or equivalent
• Exceptional customer service skills
• High attention to detail, while managing multiple priorities
• Able to work in a fast-paced environment with a sense of urgency
• Proficient with computer programs including Microsoft Word, Excel, PowerPoint
• Team player attitude

Company Description

RemX is the professional staffing division of EmployBridge, a $3.5 billion staffing organization in the U.S. and Canada. For nearly two decades, RemX has specialized in the recruitment of finance and accounting professionals. Using its proven "Exact Match" methodology, RemX matches qualified talent with the right job opportunities on a temporary, contract, contract-to-hire and direct hire basis.