Reports to: Director, Technology

SUMMARY

Remedy is changing healthcare. We bring on-demand urgent care by a board-certified medical provider to your home, or phone via Video Visits. Simply pull out your phone, request a doc, and we come to you.

WHAT'S IT LIKE TO BE PART OF REMEDY

Remember when doctors used to do house calls? At Remedy, we've devoted to bringing back that kind of patient-centered and easy-to-access care. We take care of people.  We are compassionate, service oriented, providing excellent care, and having a blast disrupting the traditional model of healthcare.

Job Responsibilities

• Manage in-house network and computer systems
• Proactively research and implement new technology to promote values of simplicity, efficiency and effectiveness
• Assist with new hire onboarding tech setup and proficiency
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Understand and build process with HIPAA compliance
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Preserve assets, information security and control structures
• Handle annual budget and ensure cost effectiveness
• Manage current VoIP infrastructure (RingCentral) for all users

REQUIREMENTS

We will consider any candidate who might be the right fit for our team. At a minimum, we require:

• Passionate about employee and customer experience
• Understanding of both in-house and remote team technology security and needs
• Good understanding of networking process and equipment
• Google suite proficiency
• Excellent communication and people skills
• Aptitude in problem-solving
• Desire to work as a team with a results driven approach
• BSc/BA in Business administration or relevant field
• Ability to pivot roles, demonstrate strong judgement in a high change culture

Compensation & Benefits

• Salaried, full time position.
• Medical, Dental and Vision benefits 
• 401K with match
• Partial monthly gym reimbursement. 
• Healthy snacks and drinks in the office.