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Customer Service Representative

Remedy Intelligent Staffing

Customer Service Representative

Buffalo, NY
Full Time
Paid
  • Responsibilities

    Job Description

     

    Remedy is thrilled to partner with a local insurance agency as they search for a strong Customer Service Representative to support their Personal Lines business. Here are some great details!

    PAY: $35,000 - $45,000, depending on experience

    HOURS: 8:30am - 5pm Monday through Friday

    WORK PERKS:

    • Competitive pay
    • Benefts
    • Company stability - been in business for over 100 years!
    • Great culture - their employees are their #1 asset!
    • Very support oriented, for both customers and employees

    SPECIFIC DUTIES FOR THIS CUSTOMER SERVICE REPRESENTATIVE INCLUDE:

    • Answering phones
    • Quoting new business
    • Advise clients regarding insurance coverage and risk management issues.
    • Addressing customer billing questions
    • Process insurance policy changes, renewals and cancellations

    THE CUSTOMER SERVICE REPRESENTATIVE WE'RE LOOKING FOR WILL POSSESS THE FOLLOWING BACKGROUND PROFILE:

    • HS diploma required, college degree in business or related field strongly preferred
    • At least 1-2 years of prior experience in the personal lines insurance sector
    • Experience handling multiple accounts with multiple carriers simultaneously
    • Exceptional knowledge customer service best practices
    • Strong computer skills

    This is a wonderful opportunity to join a wonderful company and grow your career! Apply today for additional info and immediate consideration!