Remedy is excited to be working with a customer-focused logistics organization who has an urgent need for a Logistics Customer Service professional who will specifically be responsible for supporting the tracking and tracing shipment delivery.  Here are some important details:

Pay: $14.50/hour

Hours: Vary. Must have schedule flexibility to accommodate "off" shifts that occur outside of the normal M-F standard business hours. Schedules are consistent but they have clients all over the world and are looking for folks who have the ability to support these clients throughout various times/shifts of the day/week.

 Benefits:

• 401(k) Plan with Match
• Dental Insurance
• Disability Insurance
• Employee Assistance Program
• Flexible Spending Account
• Health Insurance
• Life Insurance
• Paid Time Off
• Parental Leave
• Retirement Plan
• Vision Insurance

Essential Duties for the Customer Service/Shipping Specialist:

• Checks on shipment status with airlines and truckers (via on-line tracking tools or through telephone contact)
• Upon determining shipments are not moving to accommodate service level requested, determines most cost effective, service level focused routing and book accordingly
• Work closely with international agents in a constant effort to ensure items are pre-cleared and proof of deliveries and charges have been faxed
• Assists in answering all inbound calls and answering customer inquiries

Customer Service/Shipping Specialists must possess the following skills/experience:

• High school degree or equivalent required, college degree preferred
• Prior experience in freight forwarding and /or transportation required
• Knowledge of military shipping requirements preferred
• Strong knowledge and experience with Microsoft Office including Word and Excel required; additional exposure to shipping/TMS software preferred
• Must have superb analytical, time management and multi-tasking skills

Looking for an great opportunity to join a reputable company and jumpstart your career? Here it is! This organization has built an impeccable reputation over the last 30+ years and needs a very service-oriented individual to help carry them into the future. If you have a flexible schedule and are looking to get your foot in the door of an excellent organization, apply today for immediate consideration!

REM3