Remedy is thrilled to be working with a customer- and quality-focused logistics organization who has an urgent need for a Logistics Customer Service Rep who will specifically be responsible for tracking and tracing shipments throughout the life of the delivery cycle. Here are some important details:
Pay: $30,000 - $32,000
Hours: Sunday through Thursday, 12pm - 8:30pm
Work Perks:
- 401(k) Plan with Match
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Flexible Spending Account
- Health Insurance
- Life Insurance
- Paid Time Off
- Parental Leave
- Retirement Plan
- Vision Insurance
Essential Duties for the Logistics Customer Service Rep include:
- Checks on shipment status with airlines and truckers (via on-line tracking tools or through telephone contact)
- Upon determining shipments are not moving to accommodate service level requested, determines most cost effective, service level focused routing and book accordingly
- Work closely with international agents in a constant effort to ensure items are pre-cleared and proof of deliveries and charges have been faxed
- Assists in answering all inbound calls and answering customer inquiries
The Logistics Customer Service Rep we're looking for will possess the following background profile:
- High school degree or equivalent required, college degree preferred
- Prior experience in freight forwarding and/or transportation required
- Knowledge of military shipping requirements preferred
- Strong knowledge and experience with Microsoft Office including Word and Excel required; additional exposure to shipping/TMS software preferred
- Must have superb analytical, time management and multi-tasking skills
Looking for an great opportunity to join a reputable company and jumpstart your career? Here it is! This organization has built an impeccable reputation over the last 30+ years and needs a very customer service oriented individual to help carry them into the future. If you have a flexible schedule and are looking to get your foot in the door of an excellent organization, apply today for immediate consideration!
REM3