Kraft Custom Construction - Residential Remodeling Sales Consultant

Are you someone who builds trust through genuine connection and thoughtful follow-through? Do you take ownership of your work, step up with initiative, and thrive in a collaborative team environment?

If you’re looking to grow with a family-rooted company that values quality, integrity and meaningful relationships—with clients and teammates alike—this could be the perfect role for you.

Intro for Company

Kraft Custom Construction is a second-generation, family-owned remodeling company based in Salem, Oregon. Since 1982, we've delivered thoughtful, high-quality home remodels and custom builds throughout the Willamette Valley. We’re known for our client-centered approach, attention to detail, and commitment to creating spaces people truly love. Our team culture is collaborative, hands-on, and people-focused—we work hard, support each other, and celebrate our clients at every step of the journey.

Learn more at www.kraftcustomconstruction.com.

Summary of Responsibilities

We’re looking for a Residential Remodeling Sales Consultant who can build and nurture client relationships while representing our company with professionalism and warmth. This role goes beyond traditional sales—it’s about creating a remarkable client experience from the first interaction through the remodel and long after the final walk-through.

Essential Functions

• Proactively generate leads and build partnerships through networking, referrals, and outreach
• Respond to and qualify leads within 24 hours, schedule initial consultations, and conduct in-home meetings
• Serve as a trusted advisor throughout the client journey—from initial contact, through design and construction, to final walkthrough.
• Prepare and present project proposals, pricing models, and contracts; guide clients through decision-making with empathy and professionalism.
• Partner with Design and Production teams to ensure accurate scopes, budgets, and seamless transitions.
• Maintain regular client check-ins throughout construction, manage change orders, and handle post-project follow-ups, including thank-you touches, and review/referral requests.
• Serve as a brand ambassador at events, engage with past and current clients, and develop professional referrals and strategic partnerships.
• Manage all sales activities and client data using HubSpot and other tools; contribute to business and marketing plans.

Education, Experience, and Skills Required

• Minimum 3+ years of experience in sales/business development, client-facing or relationship-driven roles.
• Experience working in or around the construction, design, or remodeling industry is a strong plus
• College degree preferred
• Comfortable with CRM tools, project management software, email campaigns, and light social media engagement.
• A natural connector who thrives on building genuine relationships
• Highly organized, with great follow-through and attention to detail
• Exceptional listening and communication skills (verbal and written)

Compensation

• Total first year earning potential: $80,000 - $110,000+ annually ($50,000 base salary + generous commission and potential bonuses)
• 100% Company-Paid Health Insurance & Vision Coverage
• Supplemental Insurance Options
• Mileage Reimbursement
• Cell Phone Reimbursement
• Simple IRA Retirement Plan with 3% Company Match
• Paid Time Off (PTO) 

How to Apply

• Must include Resume to be considered for this position

We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next step you will get instructions from Svitlana Diak within 3 days of your submission. Everyone will be contacted.

Kraft Custom Construction provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kraft Custom Construction complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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