Benefits:

Bonus based on performance

Flexible schedule

Opportunity for advancement

About the Opportunity

We are building a growing remote customer service team and are looking for dependable, professional individuals in Ohio who want the flexibility of working from home.

As a Remote Customer Service Representative, you will provide professional customer support through inbound and/or outbound customer interactions depending on the client program you are assigned to.

This is a great opportunity for someone who has customer service, call center, sales, appointment-setting, hospitality, administrative, or similar experience — but motivated individuals who are new to remote customer service are also encouraged to apply.

What You'll Do

Handle customer calls professionally and efficiently

Provide accurate information and resolve customer questions

Follow client procedures and quality standards

Document customer interactions accurately

Maintain reliable attendance and scheduled availability

Protect customer information and maintain confidentiality

Participate in required training and certification

Maintain a professional work-from-home environment

What We're Looking For

Located in Ohio

Strong verbal and written communication skills

Reliable and dependable

Professional telephone presence

Comfortable using a computer and navigating multiple applications

Quiet, distraction-free workspace

Reliable high-speed internet

Ability to successfully complete required screening and training

Customer service or call center experience is a plus, but not required

What We Offer

Work-from-home opportunity

Flexible scheduling opportunities

Training and onboarding support

Opportunity to develop professional customer-service and remote-work experience

Opportunity for additional hours as client program availability allows

Performance-based growth opportunities

Important Information

This is an independent contractor opportunity, not a traditional employee position. Selected candidates will be required to complete the applicable registration, screening, training, and certification requirements before beginning client servicing.

Our team will help guide you through the process and explain the requirements during onboarding.

If you're dependable, communicate well, and are ready to build experience working remotely, we'd like to hear from you.

This is a remote position.