GRX Holdings, LLC is looking for a full time Remote Data Entry CPhT to assists the pharmacist, under remote supervision and in accordance with state and federal regulations, with technical functions in the pharmacy. Such functions may include data entry, provider/patient/third party outreach, claim adjudication, etc. Ensures customer satisfaction by handling each customer in a prompt, professional, and friendly manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
1. Follow company policies and procedures including register performance, security issues, and confidentiality.
2. Assist the pharmacist by receiving new written or electronic prescriptions or refill requests. Helps to verify that the following information is accurate and complete: date of birth, phone number, address, disease states, allergies, prescriber information, billing information, and the key components to a prescription.
3. Following the completion of proper training, receive new prescriptions from doctors’ offices. Gather the following information: patient name and DOB, medication name, strength, directions, refills, prescriber’s information, etc. Refers all doctor’s medical questions to the pharmacist.
4. Access, input, and retrieve patient and prescription information into and from the computer and successfully, efficiently, and accurately bills insurance and generates a label for the medications. Complete required documentation for CII orders.
5. Complete third party claims adjudication. Endure third party rejections are addressed in a timely manner and that all necessary provider and third party calls are made.
6. Have effective communication to all staff for data entry process, denied claims, daily progress etc
7. Maintain regular and punctual attendance. Develops courteous and professional relationships with patients, customers, and co-workers.
8. Work with pharmacist to ensure proper Medicare DMEPOS paperwork is complete, provide appropriate product to the customer, and maintain accurate billing records.
9. Ensures all controlled substance dispensing rules are followed (MMEs, PDMP, date of last fill)
10. Conducts patients, provider, and third party outreach calls as necessary
11. Assist stores in completion of MTMs and data collection
12. Assist RDOs to complete tasks as necessary for the Operations team
13. Perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must have a valid driver’s license and current car insurance coverage.
• Knowledge of GRX Holdings policies and procedures
• Knowledge of Sync Fill processing in Computer Rx
• Extensive knowledge of ComputerRx is required
• Excellent interpersonal, oral and written communication skills
• Ability to be self-motivated.
• Excellent troubleshooting and problem-solving skills or the ability to use resources to resolve issues
EDUCATION and/or EXPERIENCE
High school diploma or GED; strong science background; knowledge of the metric system and good math skills; familiarity with pharmacy terminology, medication names and aseptic techniques desirable; current national pharmacy technician certification required. Pharmacy Technician experience required with a minimum of 3 years with GRx Holdings or equivalent.
BOARD OF PHARMACY REGISTRATION
Pharmacy technicians must be nationally certified and registered with the Iowa Board of Pharmacy. Pharmacy technicians are required to register with the Board for identification, tracking, and disciplinary action in addition to verifying competency for the certification. Any person not currently registered with the Board as a pharmacy technician must obtain registration prior to commencing employment in an Iowa pharmacy. The registration fee must be paid by the employee.