Remote Dental Implant Patient Coordinator (Inbound Leads + Bonus Pay)

Mor Smiles

Remote Dental Implant Patient Coordinator (Inbound Leads + Bonus Pay)

Lititz, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Profit sharing

    Training & development

    Location: Remote Schedule: Monday–Friday, 9:00 AM – 5:00 PM (EST) Compensation: $1,000 – $1,500/month base + $150 bonus per arch when patients move forward with treatment

    About the Position

    We are looking for a Remote Patient Coordinator / Lead Specialist to follow up with patients who have expressed interest in full-arch dental implant treatment (All-on-X / full mouth implants).

    All leads are inbound marketing leads who have requested information through our website or social media campaigns.

    Your role will be to contact these patients, answer questions, collect insurance information, and schedule consultations with the doctor.

    This position is fully remote.

    Responsibilities

    Call and follow up with inbound leads from our CRM (GoHighLevel)

    Respond to patient inquiries via phone, text, and email

    Follow up with new leads quickly (ideally within 5–10 minutes)

    Educate patients about dental implant treatment options

    Ask screening questions to determine patient eligibility

    Collect patient documents (insurance card, driver's license, insurance benefits booklet)

    Schedule consultations with the doctor

    Track leads and follow-ups inside the CRM

    Work through lead pipelines daily and maintain detailed notes

    Compensation

    Base Pay

    $1,000 – $1,500 per month

    Performance Bonus

    $150 per arch when a patient you scheduled moves forward with treatment

    This role rewards team members who qualify the right patients and help them move forward with treatment.

    Ideal Candidate

    Strong communication and phone skills

    Comfortable speaking with patients about healthcare procedures

    Sales or patient coordination experience preferred

    Organized and detail-oriented

    Experience with CRM systems (GoHighLevel preferred but not required)

    Comfortable discussing pricing and helping qualify patients financially

    Experience in dental implants, dentistry, healthcare, or medical insurance coordination is a strong plus.

    Requirements

    Reliable internet connection

    Ability to work 9 AM – 5 PM Eastern Time

    Experience with phone-based communication or sales

    Comfortable working remotely

    Training

    Training will be provided on:

    The dental implant procedure (All-on-X)

    Insurance qualification process

    CRM workflow and lead management

    Patient communication strategies

    Apply

    Please submit:

    Your resume

    Brief description of your experience with phone sales, patient coordination, or healthcare communication

    This is a remote position.