Benefits:

Competitive salary

Flexible schedule

Part Time Role for 1-2 hotel currently, Remote sales.

This role is primarily responsible for providing a reactive sales effort, handling the administrative sales support and communication for the hotels in your portfolio. You would support the on-site hotel team, and the clients of the hotels in your portfolio.

Sales Coordinators are responsible for a reactive sales effort, including:

Response to group leads from brand, HotelPlanner, SMERF inquiries, and other sources

Overseeing group bookings, including rooming list entry, cutoff and pick updates

Entering data into the hotel’s CRM system, entry of sales-related packages, and promotions

Participating in revenue management meetings for sales-related inventory management

Providing additional support to the Regional Director of Sales as needed

Responsibilities

Relationship Management:

Serve as the primary point of contact for corporate clients, representing both the hotel brand.

Build and nurture strong client relationships through regular check-ins, participate in program performance reviews, and strategic discussions.

Anticipate and address client needs, ensuring high satisfaction and retention rates.

Program Development and Execution:

Collaborate with hotel brand stakeholders to organize customized sales programs that align with client goals and market trends.

Oversee the implementation of sales programs, coordinating resources and ensuring timely delivery of all program elements.

Working with Leadership to analyze program performance and feedback, identifying areas for improvement and adjusting strategies as needed.

Sales Strategy and Support:

Gather a deep understanding of client goals and KPIs, allowing hotel brand to tailor programs to meet specific objectives.

Work closely with sales teams to support lead generation, brand awareness, and revenue initiatives.

Provide sales support and guidance, including client onboarding, training on program specifics, and updates on best practices.

Data Analysis and Reporting:

Track and analyze key performance metrics, presenting insights and recommendations to clients and stakeholders.

Prepare regular reports that capture the performance, engagement, and ROI of each sales program.

Ensure data accuracy and transparency in reporting to maintain strong client trust and program accountability.

Cross-Functional Collaboration:

Partner with marketing, sales, and operations teams within both the hotel brand and Gillis to ensure seamless program execution.

Work closely with product development and analytics teams to continuously improve client experience and program effectiveness.

Facilitate internal communication across teams to align on client expectations, timelines, and program outcomes.

Requirements

Bachelor’s degree in Business, Hospitality Management, or a related field.

IHG and Choice brand experience.

1-2 years of experience in hospitality sales, client management, or program management.

Strong background in managing client relationships, ideally in a corporate or B2B setting within the hospitality industry.

Excellent communication, organizational, and presentation skills.

Ability to thrive in a fast-paced environment with a results-oriented focus.

Technical Proficiency

Strong ability to use all Microsoft Office applications (i.e. Outlook, Word, Excel, PowerPoint, Microsoft Teams, SharePoint).

Ability to work remotely from your home office at a computer for extended periods of time.

Strong presentation skills.

Other Skills

Excellent verbal and written communication skills to create and deliver general correspondence, proposals, and reports.

Strong organization, time management, and adaptability skills are essential.

A collaborative team player who is goal-oriented, eager to contribute and learn from others, while seeking continuous improvement.

Applicant can reside anywhere in Canada or the USA.

This is a remote position.