Remote Intake Specialist (Full-Time) - Personal Injury

HACH & ROSE, LLP

Remote Intake Specialist (Full-Time) - Personal Injury

New York, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. This position is fully remote. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

    Responsibilities will include but not limited to:

    · Communicating with clients

    · Screen incoming calls

    · Filing no-fault applications

    · Obtain signatures and other essential qualifiers from clients

    The right candidate must possess the following qualifications:

    · Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files

    · Bilingual only, Spanish.

    · Strong listening, written and verbal communication skills; accuracy in work and communication

    · Ability to console and advise distressed callers

    · Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff.

    · Superior organizational and time management skills

    · Ability to multi-task in a fast paced, high volume and dynamic office environment

    · Strong work ethic and professional disposition

    · Strong attention to detail and highly motivated

    · Achieve high level of productivity

    · Ability to learn the firm’s case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel

    Salary & Benefits:

    · Full - Time remote position with set schedule: Sunday - Thursday (Friday and Saturday's Off) 12:00 PM - 8:00 PM (EST).

    · Competitive salary + year-end bonus based on productivity.

    · Benefits

    · Growth potential

    Job Type: Full - Time

    Salary: $50,000.00 - $60,000.00 per year

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Schedule:

    Sunday - Thursday (Friday and Saturday's Off) 12:00 PM - 8:00 PM (EST).

    Experience:

    Law Office: 1 year (Required)

    Personal Injury: 1 year (Required)

    Language:

    Spanish fluently (Required)

    Work Location: REMOTE

    Please send all inquires and resumes to humanresources@hachroselaw.com

    This is a remote position.