Remote Reservation Service Coordinator

Sweet Epic Travels

Remote Reservation Service Coordinator

Remote,
Full Time
Paid
  • Responsibilities

    We are seeking an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing important booking details. This role is ideal for someone who communicates clearly, pays close attention to detail, and enjoys helping clients throughout the reservation process.

    RespWe are seeking an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinatingonsibilities

    Assist clients with reservation requests and general inquiries

    Research available accommodations, transportation, activities, and related services

    Coordinate reservation details based on client needs and preferences

    Review confirmations and documentation for accuracy

    Communicate important updates and reservation information

    Assist with modifications, cancellations, and special requests

    Maintain accurate client and reservation records

    Follow up on outstanding requests and upcoming arrangements

    Communicate with service providers when necessary

    Provide professional and responsive client support

    Qualifications

    Strong written and verbal communication skills

    Excellent organization and attention to detail

    Customer-focused and professional

    Comfortable using email, online systems, and web-based platforms

    Strong research and problem-solving abilities

    Ability to manage multiple requests and deadlines

    Previous customer service, hospitality, reservations, or administrative experience is helpful but not required