We are looking for a Remote Sales Order Entry Associate to handle customer orders for trailers, parts, and services. This role requires accuracy in data entry, clear communication, and the ability to work with different departments to make sure orders are completed correctly.
Enter customer orders into the company system.
Check product details, pricing, and availability before confirming orders.
Work with sales and parts teams to track and complete orders.
Keep records of orders, invoices, and delivery information.
Update customers with order status and resolve any order issues.
Assist with basic customer order questions by phone or email.
High school diploma or equivalent; further education is a plus.
At least 1 year of experience in order entry, data entry, or administrative work.
Comfortable using Microsoft Office (Excel, Word) and order management systems.
Strong attention to detail and accuracy.
Clear communication and problem-solving skills.
Able to work independently in a remote setting.
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Sales Order Entry
Data Accuracy
Microsoft Excel amp; Word
ERP or CRM System Use
Customer Communication
Organization amp; Time Management
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Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Employee discounts on parts and services