Remote Subrogation Agent

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National Service Bureau

Remote Subrogation Agent

Bothell, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Benefits:

    Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)

    Fully Remote

    Paid Time Off

    401(k) plan + employer matching contributions

    Medical, Dental, Vision Insurance with employer contributions

    Company provided EAP (Employee Assistance Program)

    Full time, Monday to Friday schedule

    National Service Bureau (NSB) is seeking experienced Remote Subrogation Agents to join our team. In this role, you will work directly with insurance carriers and responsible parties to recover subrogation balances on behalf of our clients.

    NSB is a family-owned, “People First” company specializing in Insurance Subrogation and Accounts Receivable Management. For more than 35 years, we have grown into a leading national agency by building a team of professionals who are self-motivated, accountable, and committed to personal growth. This role is required to sit in Eastern Time or Central Time zones.

    Not hiring in the following states: NY, TX, PA, DC, MA, CT, ME, VT, CO, MT, CA, OR, MD, NJ To qualify for the fully remote position, the applicant must be more than 90 miles from any NSB location.

    Subrogation Agent Essential Job Functions:

    · Communicate via phone with insurance carriers and uninsured motorists

    · Make outbound calls (75+/day)

    · Utilize software to note accounts and communicate with insurance companies

    · Negotiate and lead conversations to recover the highest balances for our clients

    · Communicate with team members to coordinate on accounts

    · Document accounts with proper notes to ensure quick communication

    · Adhere to company policies and procedures

    Subrogation Agent Job/Remote Requirements:

    Meet the collector target metrics

    At least 4 years of collections experience

    Secure home office consisting of:

    Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)

    Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below

    Please note that T-Mobile Home 5G Internet is not supported for our remote work environment due to performance and reliability concerns.

    Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)

    Clear and professional backdrop

    Strong ability for empathy

    High level of professionalism

    Great communication skills

    Ability to stay motivated and positive

    Attention to detail

    Experience with time management

    Computer and typing skills

    Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.

    NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge.

    NSB Core Values:

    Follow Through

    Be Engaged

    Think First

    Be Respectful

    Be Accountable

    NSB Culture & Environment:

    Diverse and friendly team

    Emphasis on work/life balance

    No nights/weekends

    Positive environment

    Performance-based incentives

    Advancement opportunities

    We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top +10% of collectors earning over $100,000 annually.

    We are excited for you to join us!

    To stay up to date on our latest postings we invite you to: Like us on FaceBook: https://www.facebook.com/nationalservicebureau/

    Follow us on LinkedIn: https://www.linkedin.com/company/national-service-bureau-inc./mycompany/

    Visit our careers page: https://national-service-bureau.careerplug.com/account

    This is a remote position.