Job Introduction

The Branding Policies & Procedures Document Internship is an exciting opportunity to work within the Clinical Services department of Maximus. 

If you love to learn and want to make a positive impact while growing your career, apply now! This position offers rare real-world experience working within a publicly-traded, global, government services consulting corporation.  The selected intern will gain knowledge of general business principles, corporate organizational structure and government procurements.  You will have the opportunity to learn, grow and collaborate among various project teams, consultants and senior management.   

The experience will include challenging work assignments, gaining insights on various improvement initiatives and building a professional network in a career field with great potential for advancement. The ideal intern will have detail-oriented document branding and updating skills plus a background or interest in learning about clinical services.  An understanding of the policies and procedures followed by medical clinicians (such as therapists, nurses and and other healthcare providers) is an advantage.  Guidance and training on document revisions will be provided by the Manager. Undergraduate and graduate level students are encouraged to apply.

BENEFITS / COMPENSATION:

Hourly pay range is competitive and commensurate with education and experience.  Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate.  Students may also complete the internship for academic credit subject to the qualifications of their academic program.   

PROGRAM DETAILS:

This position requires a commitment of 40 full-time hours per week for the duration of a 10-week summer program: starting Tuesday, May 30th and ending Friday, August 4th, 2023.  This role is 100% remote and the team is located in the Central / Eastern time zones, but applicants from all zones will be considered.

Interns will also participate in a curated program of workshops and events-- Learn from our leaders through our executive guest speaker series, continue to grow skills through our professional development workshops and build meaningful corporate connections through our summer networking events.  We traditionally culminate our program with a celebration of National Interns Day in late July and by spotlighting a special project / working group activity that all interns will contribute to and complete for presentation.

Job Description Summary

• Remote position that requires focus on assignments during usual business hours (8 AM – 5 PM ET)

• Overall, as a member of the Knowledge Management team (less than 5 members), providing support to all teams in the Clinical Services Division to ensure individuals can complete their jobs accurately and efficiently through well-written documentation

• Complete assigned tasks in a variety of Microsoft Suite tools, such as Word, Excel, PowerPoint, and Visio

• Collaboratively research, identify, anticipate, and meet the needs of various teams, including Operations, Quality, Training, and IT

• Independently complete assigned tasks, such as revising existing documents or creating new documents following corporate, division, and team standards and templates

• Attend weekly Knowledge Management team meetings, coaching sessions, and other ad hoc meetings with various teams as needed to complete assignment

• Provide support in administering the Knowledge Management repository system, which is currently PowerDMS

• Work on assignments that are moderately difficult and escalate issues to Knowledge Management Manager

• Effectively and professionally communicate using different modes, such as Microsoft Teams, email, and phone

Job Summary

Essential Duties and Responsibilities:

• Provide data analysis support to project and operations management.

• Perform routine administrative functions.

• Assist in special projects across various operational departments.

• Work on assignments that are moderately difficult and escalate issues to management.

• Assist with ad-hoc reporting.

Minimum Requirements:

• Currently enrolled in an accredited college or university and pursuing a college degree in a related field.

• Must have completed a minimum of 2 years of coursework.

• Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.

• Demonstrated ability to juggle multiple priorities with superior attention to detail.

• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

• Strong interpersonal communication, teamwork, and customer service skills.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

accrued PTO, medical/dental insurance coverage, company-sponsored discount club, EAP services, etc.

As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.