Night Auditor

Renaissance Chicago O'Hare

Night Auditor

Chicago, IL
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Process additional administrative, bookkeeping. and accounting procedures as required • Ensure all guests feel they are having an exceptional experience at the property Qualifications: • Great communications. and excellent customer service skills are required • Computer proficiency is required; experience with accounting or reservation software is preferred • Flexible overnight hours are required • Experience in the hospitality industry or guest services is preferred, but not required • High school diploma or equivalent required; some college preferred