Benefits/Perks
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets
Generous client tips
Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy pet resort. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a clinic is a welcoming place. This is a part time position, but may be paired with the Pet Care Specialist position for full time hours.
Responsibilities
Greet owners as they arrive
Check-in animal patients for their appointments
Collect and confirm pet and owner information
Answer phones
Schedule, confirm, and cancel appointments
Process payments
Other duties, as assigned. Other duities may inlcude working directly with pets.
Qualifications
Excellent customer service skills
Effective communication with clients and coworkers
Comfortable working with a variety of animals
Proficient in Microsoft Office, scheduling software, and other technology
Understanding of the pet care industry having been employed for a veterinary hospital, boarding facility or volunteered in a shelter or non profit animal organization