Rental/Loaner Manager

Pacifico Auto Group

Rental/Loaner Manager

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    401(k)

    401(k) matching

    Company parties

    Employee discounts

    Paid time off

    Vision insurance

    Rental Loaner Manager – Pacifico Auto Group

    Pacifico Auto Group is currently seeking a Rental Loaner Manager to oversee our growing fleet of 40–60 vehicles across three dealerships located just minutes from the Philadelphia Airport, I-95, and all major bridges.

    We’re looking for a proactive, highly organized professional with excellent leadership and customer service skills. A positive attitude and the ability to motivate a team are essential.

    Key Responsibilities:

    Ensure vehicles are consistently rental-ready to maximize fleet utilization and minimize revenue loss

    Manage all vehicle documentation including registration, insurance, and regulatory compliance

    Coordinate manufacturer recalls and preventative maintenance

    Oversee timely repairs and collaborate with body shops to return damaged vehicles to service

    Handle customer service issues to ensure a positive rental experience

    Verify rental eligibility, including ID, driver credentials, and insurance coverage

    Schedule and manage vehicle pick-up and delivery logistics

    Oversee decommissioning of vehicles (removal of decals, telematics, documentation)

    Maintain accurate maintenance and performance records

    Generate internal reports related to fleet utilization, cost control, and operations

    Use fleet management software to track and manage all assets (TSD experience is a plus)

    Collaborate closely with service and sales teams to meet departmental goals

    What We’re Looking For:

    Strong organizational and communication skills

    Customer-focused mindset

    Ability to lead and support a small team

    Experience in fleet or rental management preferred

    TSD Software knowledge is a plus

    What We Offer:

    Competitive salary

    Comprehensive benefits including:

    Health coverage (family included)

    Dental and vision insurance

    Paid vacation and sick days

    Matching 401(k)

    Long- and short-term disability

    Life insurance

    Employee purchase and discount programs

    Supportive and friendly work environment

    Flexible scheduling

    Join a well-established automotive group that values teamwork, customer service, and career growth. Apply today to take the next step in your automotive management career!

    About Us

    Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970. Since that time a member of the Pacifico family has always been at our dealership on a daily basis. Thanks to our employees and their dedication to customer service, Pacifico Auto Group has continuously maintained a leadership position within the Philadelphia automotive industry. The Pacifico family provides customers with state of the art showrooms and service facilities that allow for a first class experience while visiting our dealerships. Our employees are equipped with all of the tools necessary to provide guests with a first-class experience as well.