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Senior Property Manager

Rentwell

Senior Property Manager

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Rentwell is looking for a powerful Senior Property Manager with a strong desire to provide top-level experience for its clients. If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of Engagement is not right for you or that you're not willing or able to participate with us at this level, we are not a good fit for you. We expect that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. We understand that not every person is ready for this level of performance and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following principles. • Accountability: See it, own it, solve it, do it • Become part of the solution • Care for others and their feelings • Act now! • Ask the question: "What else can I do" and "What can I do better?" • Personal ownership and pride • Reject Average • Show others that you care This person comes from a Real Estate management background with extensive knowledge in building an A+ experience for its customers. They will take what they learned to create a WOW experience for their clients and create a WOW experience for Rentwell clients. They must have a deep commitment to developing the team and growing leaders. Rentwell clients will have the same high standard of services that you would expect from companies like Zappos, Amazon, and the like. Incredible systems with incredibly high touch points of services. Compensation: • Salary Range: $70,000 - $80,000 • Opportunity for internal growth • Profit Sharing Potential • Real Estate Distributions • Real Estate Investment Opportunities • Opportunity to make your mark on growing an enterprise • Benefits - health insurance, dental, vision, retirement • Paid Time Off Responsibilities: Single point of contact for a designated portfolio • The Property Manager will oversee the entire operation of the portfolio including but not limited to the financial aspects, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management, and inspections. Accountable to metrics and goals as outlined. Financials • Pay vendor invoices and ensure owners have the funds and that vendors have photos uploaded • Understand and oversee the performance of 3 Financial statements - Cash Flow, Balance Sheet and Income Statement • Owner Onboarding: Manage the initial onboarding of new client’s portfolio(s) Leasing • Lease Renewals: work with residents and owners to negotiate renewal terms • Rental License Renewals: Manage license renewals on time and within budgeted performance measures Management • Effectively manage the Landlord/Tenant Process • Rent Collection / Delinquency Monitoring - Effectively manage tenant relationships for collection of rent and monitor/manage delinquency rates and efficiency • Run, monitor, analyze, and share all monthly reports • Personally manage all resident relations, including effective conflict resolution to a positive outcome • On-Call Rotation Administration • Responsible for meeting all monthly lead measures • Update and maintain client and resident data in the software • Respond to all requests (phone and email) within 24-hours GM in training • Backup to GM, run meetings, etc if on vacation Point of Escalation House Expert on all things residential property management • First line of defense for Property Management related questions/issues • Handle all tenant complaints/escalation issues • Handle owner escalation issues and questions related to owners that the PMs need help with • Respond to PM questions... How do I? What should I do? Qualifications: • 3+ years of leadership experience in Residential Property Management • Experience with Appfolio a plus • Demonstrated leadership and team development skills • Has to have managed a team with at least 3 team members • Ability to acquire a Pennsylvania Real Estate license within the first year of employment • Strong financial acumen, proficient in budgeting, financial planning, and performance analysis • Exceptional communication and interpersonal skills, capable of building relationships with tenants, owners, and community members • Availability to handle emergency situations outside of standard working hours as needed Compensation: $70,000 - $80,000

    • Single point of contact for a designated portfolio • The Property Manager will oversee the entire operation of the portfolio including but not limited to the financial aspects, property showings, move-ins, notices to vacate, move-outs, unit turns, daily management, and inspections. Accountable to metrics and goals as outlined.Financials • Pay vendor invoices and ensure owners have the funds and that vendors have photos uploaded • Understand and oversee the performance of 3 Financial statements - Cash Flow, Balance Sheet and Income Statement • Owner Onboarding: Manage the initial onboarding of new client’s portfolio(s)Leasing • Lease Renewals: work with residents and owners to negotiate renewal terms • Rental License Renewals: Manage license renewals on time and within budgeted performance measuresManagement • Effectively manage the Landlord/Tenant Process • Rent Collection / Delinquency Monitoring - Effectively manage tenant relationships for collection of rent and monitor/manage delinquency rates and efficiency • Run, monitor, analyze, and share all monthly reports • Personally manage all resident relations, including effective conflict resolution to a positive outcome • On-Call RotationAdministration • Responsible for meeting all monthly lead measures • Update and maintain client and resident data in the software • Respond to all requests (phone and email) within 24-hoursGM in training • Backup to GM, run meetings, etc if on vacationPoint of Escalation House Expert on all things residential property management • First line of defense for Property Management related questions/issues • Handle all tenant complaints/escalation issues • Handle owner escalation issues and questions related to owners that the PMs need help with • Respond to PM questions... How do I? What should I do?