Repair/Refinishing Technician

Surface Experts - Richmond West

Repair/Refinishing Technician

Ashland, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Company car

    Competitive salary

    Paid time off

    Training & development

    Do you love working with your hands? Enjoy solving problems and doing something new every day? You might be the perfect fit for the Surface Experts Technician role! We’re looking for creative, detail-oriented individuals who take pride in restoring and repairing surfaces of all types — helping customers save time, money, and materials while delivering exceptional results.

    🎥 See a Day in the Life of a Surface Experts Technician: Watch the video https://www.youtube.com/watch?v=vJ0nCFdtqqs

    What We Offer

    Base Salary + Bonus Opportunity: Start earning performance-based commissions from day one.

    Great Work/Life Balance: No nights, weekends, or required overtime.

    Paid Time Off: Paid holidays and accruable vacation time.

    Flexible Scheduling: Need a weekday appointment? We can accommodate.

    Paid Training: Learn directly from an experienced Surface Experts technician during onboarding.

    Company Vehicle: Drive a branded company car for all work-related duties.

    All Tools Provided: Everything you need for the job comes with the role.

    Learn a New Trade: Master a unique, emerging repair specialty.

    Supportive Team Culture: Work with a local team that celebrates wins and supports one another.

    Small Business Environment: Owned and operated by a local leader who works alongside the team.

    Ongoing Mentorship: Continue to grow with ongoing training and career development.

    Dedicated Support Line: Always have help when you need it — our Technician Support Team is just a call away.

    Your Day-to-Day

    In the Field

    Visit 4+ job sites each day to complete small, detailed surface repairs.

    Apply your creativity to fix damage in apartments, hotels, commercial buildings, and construction sites.

    Deliver excellent customer service while ensuring high-quality repair results.

    Customer Communication

    Communicate clearly and professionally with property staff, tenants, and customers.

    Document progress using our CRM/Dispatch system.

    Contact our Support Team whenever you have questions or need assistance.

    Repair Process

    Learn and master our unique 5-step repair process.

    Become proficient with your custom-made toolkit and materials.

    Use your eye for color and detail to deliver flawless, long-lasting repairs.

    Think creatively to solve unique repair challenges — no two jobs are the same!

    Who We’re Looking For

    Experience with Paint or Color Work: This could be interior/exterior painting or visual arts — your eye for color and paint application is key to the repair process.

    Hands-On Background: Experience in construction, maintenance, manufacturing, or another hands-on trade is helpful (personal hobbies count too!).

    Maintenance Skills: Not required, but beneficial.

    Color Sense: Comfort with color-matching and blending is essential for success in this role.

    Customer-Focused: You enjoy helping others and take pride in a job well done.

    Self-Motivated: You thrive working independently but value being part of a team.

    About Surface Experts

    At Surface Experts, we repair — not replace — damaged surfaces of all types: Floors, countertops, bathtubs, cabinets, furniture, elevators, and more.

    We provide an alternative to costly and wasteful replacements by focusing on small, efficient, high-quality repairs — often smaller than a dinner plate — that look great and last.

    Our approach:

    Environmentally Responsible: Minimal waste and product usage — typically just 1–2 tablespoons of material per repair.

    Convenient: Most repairs take less than two hours and require no harsh odors or large equipment.

    Cost-Effective: Customers save time, money, and hassle while extending the life of their surfaces.

    Traditional craftsmanship meets modern efficiency — that’s the Surface Experts way.

    Our Vision

    To establish and lead a nationally recognized market for surface repair as a superior alternative to replacement or complete refinishing. We aim to be represented in every major metro area and to make “Surface Experts” synonymous with spot repair for property and maintenance professionals across the country.

    Our Mission

    To build strong, supportive teams who work together to solve our customers’ problems — reducing waste of time, money, and materials while keeping unnecessary debris out of landfills.

    Our Core Values

    Serve Others

    Put Relationships First

    No Jerks

    Be Humble

    Be a Problem Solver

    Be Curious

    Seek to Understand the Cause

    Work Smart

    Constantly Improve

    Trust the Process

    Be Organized

    Be Teachable

    Put Business Needs Above Personal Wants

    Join the Surface Experts Team!

    If you’re creative, detail-oriented, and ready to learn a new hands-on trade with excellent growth potential — we’d love to meet you! Bring your curiosity, your work ethic, and your positive attitude — we’ll provide the tools, training, and support you need to succeed.

    Apply today and start a rewarding career repairing what others replace.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.