Benefits:
401(k) matching
Free uniforms
Health insurance
Training & development
Paid time off
Job Description Field Service Technician – Pressure Washing Equipment
Company: RJP hotsy Position: Field Service Technician – Pressure Washing Equipment Reports To: Service Manager / Operations Manager Location: New Jersey Employment Type: Full-Time Compensation: Competitive Hourly Pay + Overtime + Benefits
Position Summary RJP hotsy is seeking a skilled, dependable, and mechanically inclined Field Service Technician to diagnose, repair, maintain, install, and support commercial pressure washing equipment and related cleaning systems for both in-shop and customer field service applications.
This role is critical to ensuring customer equipment uptime, operational reliability, and exceptional service support. The ideal candidate is a hands-on problem solver with strong mechanical and electrical troubleshooting skills who takes pride in delivering high-quality repairs and professional customer service.
This is a fast-paced, field-oriented technical role requiring urgency, accountability, and strong diagnostic ability.
Key Responsibilities Equipment Diagnosis, Repair & Maintenance Diagnose, troubleshoot, repair, and maintain: commercial hot water pressure washers cold water pressure washers soft wash systems trailer-mounted wash systems skid-mounted systems industrial pump systems burner systems hose reels spray systems
chemical injection systems surface cleaners reclaim / recovery systems water filtration components generators related commercial cleaning equipment
Mechanical Service Work Perform repairs involving: pumps valves seals regulators belts bearings motors gas engines diesel engines plumbing systems pressure control systems fuel systems burner assemblies water flow systems
Electrical Troubleshooting Diagnose and repair: electrical wiring switches relays battery systems ignition circuits control panels electric motors low-voltage controls pressure switches burner ignition systems
Field Service / Customer Support Travel to customer locations to perform service calls, diagnostics, maintenance, and repairs. Respond quickly to urgent customer equipment issues. Conduct on-site troubleshooting and repair. Communicate repair findings and recommendations professionally. Provide excellent customer service while representing RJP hotsy in the field. Ensure equipment is safe and operational before returning to service. Equipment Installation & Setup Assemble and configure new pressure washing equipment. Install commercial pressure washing systems at customer sites. Perform startup testing and operational verification. Train customers on proper equipment operation and preventative maintenance basics. Preventative Maintenance Perform scheduled preventative maintenance services. Inspect systems for wear, leaks, damage, or safety concerns. Replace worn components proactively. Document service work and maintenance history. Shop Operations Support Support in-shop service work as needed. Maintain clean, safe, organized workspaces. Track parts, service materials, and tool usage. Coordinate with service, parts, and sales teams to ensure efficient execution. Qualifications Required 3+ years of mechanical repair / service technician experience Strong diagnostic and troubleshooting ability Experience with pumps, motors, plumbing systems, or industrial mechanical equipment Electrical troubleshooting experience Ability to read technical manuals, schematics, and wiring diagrams Strong hand-tool and power-tool proficiency Valid driver’s license with acceptable driving record Ability to lift 75 lbs Ability to work in physically demanding indoor/outdoor environments
Preferred Experience with: pressure washer repair commercial cleaning equipment pump systems industrial mechanical equipment gas / diesel engines burner systems plumbing systems hydraulic systems electrical controls contractor equipment fluid transfer systems
Core Competencies Mechanical troubleshooting Electrical diagnostics Customer service Problem solving Urgency / responsiveness Organization Reliability Safety awareness Communication Accountability
Performance Metrics (KPIs) Performance will be measured by: first-time fix rate repair turnaround time equipment uptime service response time warranty callback reduction preventative maintenance completion customer satisfaction service revenue contribution parts usage efficiency
Work Environment This role includes: customer field service calls shop repair work indoor and outdoor environments exposure to mechanical equipment, noise, heat, water, fuel, and cleaning chemicals lifting, bending, climbing, kneeling, and repetitive physical activity
Compensation & Benefits May include: competitive hourly wage overtime opportunities fuel reimbursement paid time off training / certification support
Ideal Candidate The ideal candidate: diagnoses problems quickly enjoys hands-on technical work works independently communicates professionally with customers takes ownership of equipment reliability responds with urgency works safely and efficiently represents the company professionally in the field