Benefits:
Bonus based on performance
Company car
Flexible schedule
Paid time off
Training & development
Are you a hands-on worker who thrives in a changing work environments? If like solving unique challenges and enjoy a varied workload, consider a career as a Surface Experts Technician. This role offers the opportunity to flex your creative problem-solving skills to address a range of 1-hour-or-less repairs.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
WE OFFER:
Hourly Pay + Bonus Opportunity: Performance-based commissions starting on day 1
Great Work/Life Balance: No required overtime, no nights, no weekends
Time Off: Paid holidays and accruable vacation
Flexible Work Schedule: Can accommodate midweek appointments
Paid New Hire Training: Onboarding includes learning alongside a trained technician
Company Car: Each technician drives a branded company vehicle for job duties
Tools Included: All necessary tools and products are provided
Learn a New Trade: Develop skills in a brand-new emerging trade
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Small Business: Local business with an owner who works alongside the team each day
Mentorship Opportunities: Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
Visit 4 or more customers daily
Complete jobs on-site, providing top tier customer service and follow-up
Serve diverse clients from varying industries, including property management companies, hotels, moving services, and construction firms
Customer Service and Communication
Provide extraordinary customer service to property management staff and tenants
Maintain records of work progress and relevant notes within our CRM/Dispatch system
Resolve questions or issues by communicating with the support team
Follow Repair Process
Perform repairs by understanding our exclusive 5-step process
Use every tool in your customized tool-kit
Creatively repair damage by problem-solving
We are looking for someone who has experience working with wood products: cabinetry, carpentry, furniture, etc. You will often work with all sorts of wood materials and coverings: plywood, particle board, melamine, thermo-foil and solid wood. Backgrounds in cabinetry, fine woodworking, or carpentry will serve you in accomplishing detailed wood repairs.
QUALIFICATIONS
Hands-on work experience – possibly in construction, manufacturing, painting, or personal hobbies.
Backgrounds in facilities maintenance is extremely valuable but not required
The ability to accurately identify, match, and recreate colors is crucial, as color matching is a key aspect of our work.
ABOUT SURFACE EXPERTS
Surface Experts specializes in repairing small damage to a wide range of surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!
We blend conventional trade skills with innovative products and strategies This unique approach ensures durable and visually pleasing repairs, always performed with a smile.
While our competitors focus on complete resurfacing, we specialize in repairing small imperfections, often no larger than a dinner plate. Our primary goal is complete customer satisfaction which leads to long-term relationships. We help our clients save time and money, while preventing materials from entering landfills.
A normal repair requires just 1-2 tablespoons of product. This allows our technicians to keep all of their tools and equipment in a small vehicle. Our approach is odor-free, clean, and typically takes less than two hours.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.