Job Description

SUMMARY:

Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Assist in the support of various networking devices including switches, routers, etc. Identify alternatives for optimizing computer resources.

ESSENTIAL FUNCTIONS:

• POSITION:

  The Systems Engineer will be a part of the IT Infrastructure team and play a key role in new technology implementations while configuring and deploying to our existing infrastructure. They will be part of a team with experienced technology professionals willing to mentor and teach other members a broad range of IT infrastructure architecture, methods, and technologies. Some of the responsibilities include deploying, monitoring, maintaining, and optimizing systems & services. This role will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues

  The ideal candidate will be eager to take on new challenges and learn new technologies. They will also play a role in the development of our Jr Systems Engineers and assist with honing their skills. The qualified candidate must be comfortable in a highly collaborative environment working with other team members. The individual must also be highly motivated and results oriented.  

  The IT Infrastructure team ensures the stability, integrity, and efficient operation of a “Software as a Service” enterprise.  We maintain a high availability cluster consisting of development, production, and organizational systems while utilize IT automation tools designed to support an “On-Premises” Cloud environment.

  PRIMARY DUTIES: ·         Respond and resolve 2nd and 3rd tier support tickets as assigned.

  ·         Create, implement, and maintain OS images for Workstations, Laptops and VM Servers.

  ·         Maintain a Microsoft high availability cluster Infrastructure.

  ·         Identify infrastructure issues and provide prompt and permanent resolution.

  ·         Configure and maintain system backups to ensure data integrity.

  ·         Configure and maintain monitoring software and respond/resolve alerts.

  ·         Maintain, modify, and create Microsoft group policies that confirm to security best practices.

  ·         Maintain, modify, and create Microsoft Active Directory OU’s, Group and Service accounts.

  ·         Maintain an “On Prem” Microsoft Exchange hybrid environment.

  ·         Configure and maintain our SCCM and VMM environment

  ·         Allocate and expand SAN LUN drives as needed for VMs, File Shares, and Databases.

  ·         Document and improve operational/environmental practices and procedures.

  ·         Evaluate vendor capabilities to provide required products or services.

  ·         Maintain liaison with customer, subcontractor and vendor representatives.

  ·         Assist the Application and Development team with deployments to the dev, stage, and production environments.

  ·         Add, remove, disable and enable server nodes as needed within the load balancers.

  ·         Telecommunications end User PBX Support

  ·         Participate in 24x7 on-call rotation.

  ·         Other duties and tasks as assigned.

  ·         Become a PowerShell Guru.                

  QUALIFICATIONS:

  ·         5-10 years+ as a systems administrator in a Windows environment.

  ·         Expert knowledge in design and maintenance of a virtualized infrastructure using MS Hyper-V.

  ·         Expert knowledge of current Microsoft operating systems configuration and deployment in an enterprise environment.

  ·         Storage solution experience including LUN management, SAN configuration, and storage network configuration with       technologies such as Fiber Channel and EMC VNX devices.

  ·         Expert knowledge of Group Policy Management, Active Directory and troubleshooting of the same.

  ·         Expert knowledge of server backup schemes and data replication.

  ·         Strong knowledge of Microsoft SQL, Microsoft Exchange, and Microsoft SCCM.

  ·         Ability to investigate, diagnose and provide resolution of software and hardware problems.

  ·         Strong technical and analytical skills required for solving complex systems infrastructure issues.

  ·         Working knowledge of internet networking, MPLS and storage networks.

  ·         Working knowledge of remote access solutions, FTP and VPNs.

  ·         Working knowledge of infosec best practices, anti-virus, and attack plane mitigation.

  ·         Ability to react to change positively and work productively with minimal supervision.

  ·         Excellent verbal and written communication skills, teamwork, and desire to work in an Agile environment.

  ·         Strong knowledge of PowerShell and Batch Scripting.

   EDUCATION/CERTIFICATIONS

  ·         Bachelor’s Degree in IT/Computer Science or related field preferred.

  ·         MCSA/CCNA certifications preferred.

  ·         Linux experience a plus.

  PHYSICAL REQUIREMENTS:

  ·         Prolonged periods of sitting (up to 7 hours) at a workstation operating a PC.

  ·         Ability to lift 40+ pounds unassisted

  ·         Heavy data entry (large amount of typing on a keyboard and repetitive motion with a mouse).

  ·         Focusing/looking at computer monitor for long periods.

  ·         Reading documents in print and electronically.

  ·         Bending, twisting, and stooping required on a regular basis.

  ·         Use of a telephone to make and receive calls.

Company Description

US Real Estate Services, Inc. (USRES) was founded in 1992 by Keith Guenther as a boutique asset management company with a focus on real estate valuations and REO disposition services. The company was originally named Professional Asset Services, Inc. in 1991 but was renamed to indicate that services were offered nationwide and to replace “asset” with the softer term “real estate”, as homeowners were among the company’s clientele at the time. As business continued to grow, the need for a system to better manage the company’s BPOs and REO portfolios became obvious. A valuation and property management software system was soon developed in-house and utilized internally for several years, evolving and expanding its functionality to produce greater efficiencies. Upon seeing a gap in the marketplace for this type of valuation and asset management technology, USRES decided to shift the system to an online application that would serve as a centralized technology solution for all parties involved in the valuation and/or liquidation of real estate assets. RES.NET was then successfully launched in 2004. RES.NET, initially established in 2003, has matured into a community for sellers and buyers to manage real estate assets and to connect with the entire supply chain. Since its establishment, RES.NET has continued to grow, creating a network that empowers its community members to expose, connect, and manage all aspects of the real estate transaction. RES.NET provides an array of functional portals, each specifically designed for various aspects of the real estate industry. By linking the portals together, RES.NET synchronizes a community of business professionals, buyers, and sellers to each other while optimizing communication, automating task management, and centralizing data.