Who We Are:

Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.

We are a non-profit faith based, equal opportunity employer.

Case Managers serves our Case Management Team by providing administrative support for the Women and Children’s Center and the Men’s Shelter. Reports to the Guest Management Manager.

Hours of Availability:

Part-Time with Flexible schedule between 8am – 5pm; Monday – Friday

Compensation: $13.00 - $15.00 (non-exempt/hourly)

Successful Qualifications:

Possess a sincere love of Christ and maintain a Christian walk that is evident of that love.

Possess a genuine interest in the safety and well-being of our guests and team members.

Ability to engage with customers, guests, volunteers and team members.

A basic knowledge of general sales and merchandising processes.

Willingness to exceed “Mission standard” expectations.

Strong work ethic & commitment; work as scheduled- include holidays/weekends as assigned.

Strong listening and communication skills to execute instructions and exhibit professionalism.

Strong organizational skills to assist with multi-tasking daily assignments and special projects.

Job Specific Qualifications:

Proven advanced knowledge of Microsoft Office products

Advanced computer skills

Career Summary (does not include all responsibilities):

Case Management is a method of providing primary services to guests of the Rescue Mission in a collaborative way. It involves arranging, coordinating, monitoring, evaluating, and advocating for a package of multiple services to meet the shared goals of the organization and the guest. Our case managers must consider the biopsychosocial spiritual status of the guest as well as the systems into which the guest has both come from and will go to. The goal of the Case manager is to always obtain the best and most appropriate services for the guest in the shortest time.

All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. Expectation is to complete these assignments as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive list).

Prolonged computer use; computer screen exposure

Prolonged periods of sitting and/or standing

Occasional periods of standing, stooping, turning, twisting, pushing, pulling objects up to 50 pounds

Temperatures may vary depending on activity/events; indoor/outdoor exposure

Noise levels may vary depending on activity/event and/or location

Consistently - Communicating with others to exchange information; verbally and/or electronically

Frequent - Moving around to accomplish a task

Occasional – exposure to cleaning general chemicals

The Rescue Mission of Roanoke is a drug-free and nicotine-free workplace.

We look forward to reviewing your qualifications!