SUMMARY

Responsible for product support investigations and improvements to existing products and procedures. Works independently to analyze and troubleshoot product issues and provide solutions. Responsible for leading smaller, independent, new product feasibility and product improvement efforts. Also works independently to help solve problems in other departments – primarily with the Production, Supply Chain, and Quality Control departments.

**ESSENTIAL DUTIES AND RESPONSIBILITIES **

include the following. Other duties may be assigned.

• Learn and maintain a thorough understanding of all products by understanding how product performance is influenced by product designs, manufacturing, quality, and supplier processes.

• Provide prompt and accurate investigation into product nonconformities and issues by evaluating, troubleshooting, conducting experiments, and drawing conclusions to drive suitable solutions.

• Working with internal teams (Manufacturing, Quality, Supply Chain, Customer Care, etc,) to gather critical data as part of the investigation.

• Design, plan and implement experiments to meet development and research goals

• Evaluate and report experimental findings, interpret results and provide recommendations of action

• Present project status, study results, and conclusions

• Develop short-term plans for smaller projects to support, improve, and develop products

• Provide ideas for creative, efficient problem solving

SUPERVISORY RESPONSIBILITIES

This job requires no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

• Doctoral degree (Ph.D.) in Chemistry, Biochemistry or related technical discipline, with 1 or more years of product support and/or development experience

• Master’s Degree (M.S. or M.A.) in Chemistry, Biochemistry or related technical discipline plus 2 or more years of relevant industrial experience; -AND/OR-

• B

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lor’s degree (B.S or B.A.) in Chemistry, Biochemistry or related technical discipline plus 3 or more years of relevant industrial experience

• Experience with chemical/biochemical testing is required. Direct experience with lab-bench work, formulation work, spectrophotometric assays, titration assays, microscopy and UV-vis spectrophotometry.

• Experienced in biosensors and/or bioanalytical assay development and troubleshooting. Knowledge of electrochemistry is preferred, not required.

KNOWLEDGE AND SKILLS

Familiarity with 21 CFR 820, ISO 15197, and ISO 13485

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMMUNICATION SKILLS

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to write procedures, specifications and SOPs that confirm to the company’s prescribed style and format. Ability to effectively present information to senior management within and outside R&D.

MATHEMATICAL SKILLS

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability, validity and correlation techniques.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Minimum of Doctorial, Master’s, and/or bachelor’s degree in chemistry, biochemistry or related fields.

PHYSICAL DEMANDS

T

he physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the person in this position needs to move about inside the office and laboratory areas; must be able to remain in a stationary position for prolonged periods of time; frequently operate a computer and laboratory related equipment. Person in this position frequently communicates with others and must be able to exchange accurate information. Individual is required to have close visual acuity to perform activities such as documenting experimental results; preparing and analyzing data and figures; viewing a computer terminal; operating equipment and visual inspection of small parts. Individual must be able to frequently move objects (up to 10 lbs.) from one level to another and occasionally move objects (up to 25 lbs.) from one level to another.

Travel requirements: ≤ 10%

WORK ENVIRONMENT

The work environment described is representative of that which an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee in this position is expected to work regularly in a laboratory environment. While performing the duties of this job, the employee is required to work with biological samples which may expose him/her to bloodborne pathogens. The employee may be exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. Appropriate use of Personal Protective Equipment (PPE) is required. Employee should fully understand applicable safety regulations and GLP/GMP/GCP guidelines and apply them appropriately. Employee will be expected to train other employees in relevant safety / compliance requirements and laboratory procedures.

** EQUAL OPPORTUNITY EMPLOYER: Trividia Health, Inc. is an Equal Opportunity, Affirmative Action, E-Verify employer. Employment decisions for all applicants and employees will be made without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, marital status, veteran status, disability or other characteristics protected under local, state or federal law.**