Benefits:

401(k)

Health insurance

Position Overview:

USA Express Legal & Investigative Services is seeking a motivated and detail-oriented Research Investigator to support legal and insurance-related investigations. This role involves conducting desk investigations, gathering statements, and preparing clear, professional reports for client use in legal proceedings.

The ideal candidate is an effective communicator with strong writing skills, an inquisitive mindset, and the ability to work both independently and as part of a team.

Key Responsibilities:

Perform research using public records, databases, and other investigative tools

Obtain statements and conduct interviews in a professional and compliant manner

Prepare accurate, concise, and well-documented investigative reports

Verify and analyze information to ensure accuracy and case integrity

Maintain confidentiality and adhere to all legal and ethical standards

Collaborate with team members, case managers, and clients on active assignments

Manage multiple assignments and meet strict deadlines

Required Qualifications & Skills:

Strong verbal and written communication skills

Excellent report writing and documentation abilities

Inquisitive mind with strong attention to detail

Critical thinking and problem-solving skills

Ability to work independently and in a team environment

Professional demeanor and reliability

Strong organizational and time-management skills

Preferred Qualifications:

Background in criminal justice, legal services, insurance, or investigations

Prior experience in field investigations, research, or statement taking (preferred but not required)

Familiarity with legal documentation and reporting standards

Key Traits:

Curious and detail-oriented

Ethical, discreet, and dependable

Strong team player

Adaptable in a fast-paced environment

Work Environment:

Combination of fieldwork and office-based research

Interaction with clients, witnesses, and legal professionals

Fast-paced, deadline-driven setting focused on accuracy and client service