Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Wellness resources

Scratch Restaurant Group is looking for a qualified and experienced candidate to join our Corporate team as a Reservationist ! Scratch Restaurant Group is a fine dining hospitality company that owns and operates nationwide Omakase and Pasta tasting menu concepts; we have 2 locations that have been awarded a Michelin Star. Each location offers an engaging, high end, intimate dining-style experience, with very limited seating capacity. We are adding new locations each year and are looking for energetic and qualified candidates to join our team!

As a reservationist you will be the first interaction with our new and returning valued guests. The focal points of this position will be to complete all guest confirmations, make detailed reservation notes, manage all guest correspondences for 4-5 of our locations, and be available for other duties as assigned. This is mainly a remote position. The qualified candidate will exhibit responsible work ethic and time management.

Requirements

Minimum of 3 years experience managing fine dining restaurant reservations - priority given to multi-unit management

Previous experience working remotely

Extensive experience using of Technology -priority given to experienced users of G-Suite, Toast, Tock, OpenTable, CMS Systems

Meticulous attention to detail

Collaborative teamwork attitude

Maintain a responsive, organized, efficient, courteous, and professional demeanor

Reliable and dedicated work ethic

Ability to prioritize multiple daily responsibilities across several timezones

Ability to maintain continuous communication with other Associates & Executive Team, through various channels, during the work day

Master of Time Management

Ability to talk on the phone with professional composure for long periods of time

Typing proficiency at least 45 WPM

Be able to respond to guest correspondence with professionalism and proper grammar

Be able to sit for long periods of time

General Hours of Operation:

Schedule: THURS - MON 8am-2pm (PST) until further notice

Compensation: DOE $22 / hour - $24 / hour (27.5 hrs per week until end of year, with an increase to full time salary ~ $47,500 - $50,000

Benefits: We offer Medical, Dental, Vision, 401K with matching, Paid Time Off, Employee Wellness Programs and Dining Discounts at any of our locations nationwide!

This is a remote position.