Join our team at Adelphi Hotel Partners, where you'll be a key player in creating memorable guest experiences as a Reservations Agent. You'll be the first point of contact for our guests, ensuring their needs are met with warmth and professionalism. Your role will involve managing reservations, addressing inquiries, and collaborating with our dynamic team to uphold our commitment to exceptional service. We cherish your passion for hospitality and encourage your career growth in our supportive environment. At Adelphi Hotel Partners, we believe in nurturing talent and offering competitive compensation. You'll thrive in our innovative, employee-centric culture that values your contributions and fosters professional development. As a part of our boutique company, you'll enjoy unique opportunities to be part of a transformative journey, contributing to our legacy of blending old-world charm with modern luxury. Let's create remarkable moments together and take your career to new heights. Responsibilities: • Manage guest reservations with precision, ensuring each booking reflects our commitment to excellence. • Respond promptly to guest inquiries, providing clear and helpful information to enhance their experience. • Collaborate with our team to ensure seamless communication and coordination across departments. • Maintain accurate records of reservations and guest preferences to personalize future interactions. • Assist in resolving guest issues with empathy and efficiency, turning challenges into opportunities for satisfaction. • Stay informed about our services and promotions, sharing relevant information with guests to enhance their stay. • Contribute to a welcoming atmosphere by greeting guests warmly and addressing their needs with a smile. Qualifications: • Experience in managing guest reservations with a keen eye for detail and accuracy. • Ability to respond promptly and effectively to guest inquiries, enhancing their overall experience. • Proven track record of collaborating successfully with team members to ensure seamless communication and coordination. • Skill in maintaining accurate records of reservations and guest preferences for personalized service. • Ability to resolve guest issues with empathy and efficiency, turning challenges into opportunities for satisfaction. • Familiarity with hospitality services and promotions, sharing relevant information to enhance guest stays. • Experience in creating a welcoming atmosphere by greeting guests warmly and addressing their needs with a smile. Compensation: $23 hourly

• Manage guest reservations with precision, ensuring each booking reflects our commitment to excellence. • Respond promptly to guest inquiries, providing clear and helpful information to enhance their experience. • Collaborate with our team to ensure seamless communication and coordination across departments. • Maintain accurate records of reservations and guest preferences to personalize future interactions. • Assist in resolving guest issues with empathy and efficiency, turning challenges into opportunities for satisfaction. • Stay informed about our services and promotions, sharing relevant information with guests to enhance their stay. • Contribute to a welcoming atmosphere by greeting guests warmly and addressing their needs with a smile.