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Housekeeper Room Attendant

Residence Inn Marriott

Housekeeper Room Attendant

Phoenix, AZ
Part Time
Paid
  • Responsibilities

    The Phoenix Happy Valley Residence Inn is hiring a part time Housekeeping Room Attendant! STARTING WAGE FOR THIS POSITION IS $15.00 PER HOUR

    THE FINAL WAGE WILL BE BASED ON EXPERIENCE

    Join the team at the Phoenix Happy Valley Residence Inn where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at the Phoenix Happy Valley Residence Inn has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:Perks, Benefits, and Incentives:

    Dedicated training and development, opportunities for promotion

    On-Demand Pay – > work and get paid the same day!

    Educational and Professional Certification assistance

    Additional monetary $$ perks like:

    Referral program for team members

    Catch Of The Day Program –> Earn money for helping other team members and guests!

    Everyone Sells –> Earn money for bringing in business to our properties!

    Wellness Initiatives like:

    Team Member Assistance Program with mental health resources

    Virtual telehealth services

    Health and fitness monthly reimbursement

    TeleDoc Confidential Counseling

    Hotel room discounts nationwide and free night stays at NCG hotels

    Paid time off and anniversary day off with pay

    Flexible schedules

    Paid volunteer hours –> Earn money for community service!

    Health, Dental and Vision plans

    401(k) retirement plan

    100% match on the first 3% and 50% match on the next 2% of team member contributions

    Paid Sick Time

    How do I make an impact on my team?

    Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.

    Greet and interact with guests in a warm, friendly, and professional manner

    Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

    Promptly handle guest service requests and guest complaints to meet and exceed guest expectations

    Work in cooperation with other departments to ensure a positive guest experience

    Use computer system to make reservations, check-in, and check-out guests and process payments

    Perform tasks such as answering phones, maintain a cash drawer, operate office equipment

    Ensure safety and security of the property, staff, and guests

    What does success look like in this role?

    Motivated to maintain excellent customer service reputation

    Strong oral and written communication and interpersonal skills

    Strong attention to detail, organization, and follow-up abilities

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Availability to work a flexible schedule between days, nights, weekends, and holidays is a plus

    #ZR

    Who is North Central Group?

    North Central Group (NCG) is a real estate and hospitality leader with 25+ properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors, and to the communities in which we live and work. Check out our jobs at www.ncghotels.com/careers and join our growing team!

    North Central Group is an Equal Opportunity Employer.

    We Pay For Experience