The Middleton Residence Inn is searching for a Weekend Night Auditor!

** Starting wage for this position is $15.00 per hour but final wage will be based on experience**

Join the team at Middleton Residence Inn where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Middleton Residence Inn has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:

Perks, Benefits and Incentives:

Dedicated training and development, opportunities for promotion

On-Demand Pay – > work and get paid the same day!

Educational and Professional Certification assistance

Additional monetary $$ perks like:

Referral program for team members

Catch Of The Day Program –> Earn money for helping other team members and guests!

Everyone Sells –> Earn money for bringing in business to our properties!

Wellness Initiatives like:

Team Member Assistance Program with mental health resources

Virtual telehealth services

Health and fitness monthly reimbursement

TeleDoc Confidential Counseling

Hotel room discounts nationwide and free night stays at NCG hotels

Paid time off and anniversary day off with pay

Flexible schedules

Paid volunteer hours –> Earn money for community service!

Health, Dental and Vision plans

401(k) retirement plan

Shift and Hours

Friday - Saturday

11 pm - 7 am

How do I make an impact on my team?

Our friendly and attentive Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel’s business transactions.

Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel’s financial and accounting records

Greet and interact with guests in a warm, friendly and professional manner

Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

Promptly handle guest service requests and guest complaints to meet and exceed guest expectations

Work in cooperation with other departments to ensure a positive guest experience

Use computer system to make reservations, check-in and check-out hotel guests, process payments

Perform tasks such as answering phones, maintain a cash drawer, operate office equipment

Ensure guest and hotel safety by knowing all safety, security and emergency procedures

Process departmental reports

What does success look like in this role?

Ability to work overnight from 11:00 p.m. until 7:00 a. m.

Understanding of general accounting practices and ability to compile facts and figures

Strong oral and written communication and interpersonal skills

Motivated to maintain excellent customer service reputation

Strong attention to detail, organization and follow-up abilities

Reliability and honesty

Desire to contribute to a supportive and effective team

Ability to be patient and creatively problem solve

Who is North Central Group?

North Central Group (NCG) is a real estate and hospitality leader with 25+ properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors and to the communities in which we live and work in. Check out our jobs at www.ncghotels.com/careers and join our growing team!

North Central Group is an Equal Opportunity Employer.