The basic function of the Resident Services Coordinator is to provide onsite services to housing residents.

** Responsibilities:**

• In collaboration with the staff of Northbridge, Uxbridge, Sutton, and Grafton Housing Authorities identify residents in need of services.

• Provide assessment, outreach, early and/or crisis intervention and advocacy to diverse resident population.

• Coordinate delivery of support services.

• Develop, implement and review comprehensive support service plans for residents,

• Work with Tri-Valley staff and other community agencies on behalf of residents.

• Collaborate with Housing Authority Directors to address the needs of residents.

• Assist residents in changing/monitoring behaviors which, constitute lease violations to maintain tenancy, if possible.

• Provide counseling and support to residents concerning day-to-day adjustments.

• Provide on-going support for developing a cohesive sense of community by facilitating communication among residents.

• Coordinate educational/information programs at the developments.

• Provide technical assistance and education to housing staff concerning relevant elder and disability issues.

• Seeks appropriate housing arrangements for residents who require alternative housing.

• Complete monthly reports for DHCD.

Essential Functions/Qualifications:

• BA/BS Preferred; knowledge of housing/social services with elders or adults with disabilities preferred.

• Knowledge of Housing/Disability laws and regulations.

• Solid written, verbal, interpersonal and team skills.

• Communicate with consumers, co-workers, family members, both face to face, email and/or telephonically.