Join a team that values professionalism, collaboration, and supporting our residents. As a Resident Services Coordinator, you’ll play a key role in ensuring our owners and residents feel welcomed and well-managed. Our mission is to provide residents with seamless service and exceptional living experiences. We’re seeking a Resident Services Coordinator to help bring that mission to life through daily interactions and property support. We’re looking for a self-motivated, disciplined team member who takes ownership of their work, eagerly learns new skills, and actively develops their knowledge to grow within the company for the greater good of others. Responsibilities: Resident Interaction & Support • Serve as a point of contact for residents, both in-person, via phone, and via email. • Respond promptly to resident inquiries, complaints, and maintenance requests. • Provide guidance to residents regarding lease terms, policies, and community rules. • Coordinate resolutions to resident issues, escalating when necessary to management. Leasing & Application Processing • Assist prospective residents with rental inquiries. • Process rental applications, including screening, documentation, and approvals. • Prepare and execute lease agreements in compliance with company policies and regulations. • Coordinate move-ins and move-outs, including documentation, keys, and orientation. Property Visits & Inspections • Conduct site visits to both occupied and vacant units. Must have reliable vehicle and be current on registration and insurance. • Document property conditions and report maintenance or safety issues. Administrative & Record-Keeping • Maintain accurate records, application files, and correspondence. Qualifications: • Real Estate License is a PLUS. • Rental/ Property Management background preferred. • Proficient in Microsoft programs. • In office- no remote work. Compensation: $20 - $23 hourly
• Resident Interaction & Support • Serve as a point of contact for residents, both in-person, via phone, and via email. • Respond promptly to resident inquiries, complaints, and maintenance requests. • Provide guidance to residents regarding lease terms, policies, and community rules. • Coordinate resolutions to resident issues, escalating when necessary to management.Leasing & Application Processing • Assist prospective residents with rental inquiries. • Process rental applications, including screening, documentation, and approvals. • Prepare and execute lease agreements in compliance with company policies and regulations. • Coordinate move-ins and move-outs, including documentation, keys, and orientation.Property Visits & Inspections • Conduct site visits to both occupied and vacant units. Must have reliable vehicle and be current on registration and insurance. • Document property conditions and report maintenance or safety issues. Administrative & Record-Keeping • Maintain accurate records, application files, and correspondence. • Aid in tracking lease expirations, performing lease renewals, and resident communications.