Are you a hands-on problem solver with a knack for fixing things? Fawley Overhead Door in Portage, MI, is seeking a talented Service Technician to join our team. With a competitive hourly salary ranging from $21 to $26 + Commission pay, this position offers an exciting opportunity to showcase your technical skills. As a Service Technician, you will be responsible for providing top-notch service and maintenance for overhead doors, ensuring customer satisfaction with each repair. Join our dedicated team of professionals and be part of a company that values expertise and offers a supportive work environment. If you're ready to take on a rewarding role in the field of maintenance and repair, apply today! Compensation- $21 - $26 hourly + Commission + Sign-On Bonus Potential: Up to $5,000 (Experience-Based) Responsibilities: • Provide a complete evaluation and precise diagnosis of any issues with the current system, after which present the customer with their options • Utilize software to take notes, make quotes, and create invoices for customers • Participate in company meetings and adhere to company procedures • Check the location and measure openings for installation when working on larger jobs • Be on time for all appointments, and put forth your best effort to satisfy customers • Respond and diagnose a wide range of garage door problems and be able to provide solutions for customers. • Conduct routine maintenance checks to identify issues and prevent future breakdowns. • Replace door springs, optimize garage door performance, install and fix broken hardware, program remotes, install new openers, and have the ability to fix or adjust any other component of a garage door or opener. • Perform installations and repairs of overhead doors and related equipment in a timely and efficient manner. • Be able to fabricate parts working with metal, steel, brick, and wood. • Provide exceptional customer service by addressing client inquiries and concerns. • Maintain accurate records of service visits, parts used, and work performed for documentation and billing purposes. • Collaborate with the team to ensure a safe work environment and adherence to company standards and protocols. Qualifications: • Must be able to use a measuring tape along with math and problem-solving skills • Good understanding with the wiring and connections used in electrical systems • Effective communication, listening, and teamwork skills are necessary • This position requires a high school diploma or GED • Outstanding customer service abilities are required for this position • Mechanically Inclined. • Ability to problem solve and overcome difficult problems. • Provide clear and excellent communication to customers. • Reliable and self-motivated. • Team Player. • GED, High School Diploma, Or Equivalent. • Driver's License. • Good Standing Driving Record. • Ability to walk and stand for long periods. • Skilled with Hand tools and power tools. • Must be able to lift and carry up to 100 lbs. • Follow all safety protocols. • Must be able to commute to 6736 Lovers Lane, Portage, MI, and service anywhere within the Greater Kalamazoo area and beyond. Preferred: • Technical School Experience. • Trade Skill Experience. • 1 to 3 years of garage door installation or service experience. Compensation: $21 - $26 hourly + Commission + Sign-On Bonus

• Respond and diagnose a wide range of garage door problems and be able to provide solutions for customers. • Conduct routine maintenance checks to identify issues and prevent future breakdowns. • Replace door springs, optimize garage door performance, install and fix broken hardware, program remotes, install new openers, and have the ability to fix or adjust any other component of a garage door or opener. • Perform installations and repairs of overhead doors and related equipment in a timely and efficient manner. • Be able to fabricate parts working with metal, steel, brick, and wood. • Provide exceptional customer service by addressing client inquiries and concerns. • Maintain accurate records of service visits, parts used, and work performed for documentation and billing purposes. • Collaborate with the team to ensure a safe work environment and adherence to company standards and protocols.