Residential Intake Clinician - Hybrid

The Residential Intake Clinician will have the primary responsibility of connecting individuals to the appropriate level of care in their recovery journey. This position plays a key role in evaluating client needs, coordinating referrals, and supporting census management across programs. The Residential Intake Clinician is responsible for delivering accredited services and

meeting all required benchmarks as outlined by DPH, ASAM guidelines,

and DMHAS.

Full Time / Exempt

Salary starting: $80,000/year

Schedule: Hybrid - 3 days on-site, 2 days remote

QUALIFICATIONS

LPC, LMFT, LCSW licensure required, at least 3 years of previous experience in substance use disorder treatment, intake/admission related clinical setting preferred. Prior experience with an electronic health record preferred. Knowledge of ASAM criteria and levels of care for substance use treatment is strongly preferred. Ability to communicate in Spanish preferred. Must have excellent organizational, verbal, and written communication skills. Proficient with Microsoft Office Suite. Ability to work independently and in a hybrid environment with flexibility for on-site needs.

Valid Driver’s license required.

BENEFITS

• 4 Weeks of PTO that increase with years of service
• 11 Paid Holidays
• Medical & Dental Insurance - with large employer-paid premium
• Life Insurance - 100% employer paid
• Voluntary Vision Insurance
• AFLAC Voluntary Benefits
• 403(b) Retirement Plan with employer match
• Tuition Reimbursement
• Tuition Discounts at participating schools
• Public Service Loan Forgiveness (PSLF)
• NHSC Federal Loan Repayment (for approved sites)
• Employee Assistance Programs (EAP)
• 2 Gym Membership Options

_ AGENCY OVERVIEW_

The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.

KEY RESPONSIBILITIES

• Comply with all federal, state, and accreditation regulatory requirements.
• Using ASAM criteria/triage and screen clients for substance use disorder residential level of care.
• Coordinate services with referral sources.
• Review referral documentation for completeness and clinical appropriateness.
• Identify cases requiring additional review and escalate to the Director of Nursing or Medical Director as needed.
• Work closely with the Director of Residential Services and Clinical Program Directors to maintain census in residential programs.
• Assist in managing waitlist, prioritizing admissions based on clinical need, risk level, and program availability.
• Maintain accurate and timely documentation in accordance with organizational policies and licensing and accreditation standards.
• Participate in team meetings to review intakes, discuss trends, and collaborate on process improvements.
• Any additional responsibilities assigned by the Director of Residential Services.

Full Job Description will be provided