Residential Maintenance Onboarding Specialist (with Floater Duties)
Benefits:
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Are you a hands-on maintenance expert with a passion for helping others grow? Join our team as an Residential Maintenance Onboarding Specialist and play a key role in shaping the success of our new hires across multiple multifamily properties.
In this unique position, you’ll use your technical knowledge to train and onboard maintenance techs, while also serving as a floater to support urgent maintenance needs across communities. If you're looking for a role that blends leadership, fieldwork, and regional impact — this could be the perfect fit.
What You’ll Do
Train new maintenance technicians on safety, tools, processes, and property standards
Support various properties as a floater tech, stepping in where help is needed
Perform hands-on maintenance including: ▫️ HVAC systems (basic troubleshooting and PM) ▫️ Plumbing repairs (toilets, sinks, lines) ▫️ Electrical (outlets, lighting, breakers) ▫️ Appliance repair and installation ▫️ General building upkeep (drywall, painting, minor carpentry) ▫️ Pool maintenance and seasonal prep
Coordinate with property managers and supervisors to align onboarding plans with property needs
Track new hire progress and provide ongoing feedback and support
What We’re Looking For
3+ years of experience in building maintenance or facilities
Strong working knowledge of HVAC, plumbing, electrical, and general building upkeep
Experience training, mentoring, or onboarding new team members is a plus
Willingness to travel between properties as needed (mileage reimbursed)
Organized, approachable, and skilled at communicating clearly with teams
Bilingual (English/Spanish) preferred, not required
Must pass a background check
What We Offer
Competitive salary based on experience
Mileage reimbursement for travel
Growth opportunities within the company
Impactful role supporting employee success and property performance
🤝 EEO Statement
US Merchant Services LLC is proud to be an equal opportunity employer. We are committed to creating a workplace that supports diversity, inclusion, and opportunity for all.