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Residential Maintenance Onboarding Specialist (with Floater Duties)

US MERCHANT SERVICES LLC

Residential Maintenance Onboarding Specialist (with Floater Duties)

Atlanta, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Are you a hands-on maintenance expert with a passion for helping others grow? Join our team as an Residential Maintenance Onboarding Specialist and play a key role in shaping the success of our new hires across multiple multifamily properties.

    In this unique position, you’ll use your technical knowledge to train and onboard maintenance techs, while also serving as a floater to support urgent maintenance needs across communities. If you're looking for a role that blends leadership, fieldwork, and regional impact — this could be the perfect fit.

    What You’ll Do

    Train new maintenance technicians on safety, tools, processes, and property standards

    Support various properties as a floater tech, stepping in where help is needed

    Perform hands-on maintenance including: ▫️ HVAC systems (basic troubleshooting and PM) ▫️ Plumbing repairs (toilets, sinks, lines) ▫️ Electrical (outlets, lighting, breakers) ▫️ Appliance repair and installation ▫️ General building upkeep (drywall, painting, minor carpentry) ▫️ Pool maintenance and seasonal prep

    Coordinate with property managers and supervisors to align onboarding plans with property needs

    Track new hire progress and provide ongoing feedback and support

    What We’re Looking For

    3+ years of experience in building maintenance or facilities

    Strong working knowledge of HVAC, plumbing, electrical, and general building upkeep

    Experience training, mentoring, or onboarding new team members is a plus

    Willingness to travel between properties as needed (mileage reimbursed)

    Organized, approachable, and skilled at communicating clearly with teams

    Bilingual (English/Spanish) preferred, not required

    Must pass a background check

    What We Offer

    Competitive salary based on experience

    Mileage reimbursement for travel

    Growth opportunities within the company

    Impactful role supporting employee success and property performance

    🤝 EEO Statement

    US Merchant Services LLC is proud to be an equal opportunity employer. We are committed to creating a workplace that supports diversity, inclusion, and opportunity for all.