Benefits:

Bonus based on performance

Company car

Company parties

Competitive salary

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Join the Punctual Plumber®

Benjamin Franklin Plumbing of Springfield is growing, and we’re looking for an experienced Residential Plumbing Technician who takes pride in both technical craftsmanship and customer service. If you enjoy solving problems, helping homeowners, and working with a professional team that values integrity and reliability, we want to hear from you.

This role is ideal for a plumber with at least 2 years of residential plumbing experience who understands that great service is just as important as great plumbing work.

What You’ll Do

Diagnose and repair residential plumbing systems and fixtures

Install water heaters, faucets, drains, disposals, toilets, and piping systems

Troubleshoot plumbing issues efficiently and provide clear solutions to homeowners

Perform routine maintenance and service calls

Educate customers on repair and replacement options without high-pressure sales tactics

Maintain accurate job notes, invoices, and service records

Ensure all work meets local plumbing codes and company quality standards

Maintain a clean, organized, and professional appearance at every jobsite

Deliver an exceptional customer experience from arrival to completion

What We’re Looking For

Required Qualifications

Minimum of 2 years of residential plumbing experience

Strong diagnostic and troubleshooting skills

Knowledge of residential plumbing systems, repairs, and installations

Valid driver’s license with a clean driving record

Ability to lift equipment and work in crawlspaces, attics, and confined areas

Excellent communication and customer service skills

Strong work ethic, reliability, and professionalism

Preferred Qualifications

Plumbing license or certification preferred (not required depending on experience)

Experience with service software or mobile dispatch systems

Strong upselling and customer education skills

Experience working in a fast-paced residential service environment

What Makes You a Great Fit

You communicate clearly and professionally with homeowners

You show up on time and prepared

You take ownership of your work and stand behind it

You enjoy helping customers solve problems

You work well independently and as part of a team

You value honesty, integrity, and craftsmanship

What We Offer

Competitive pay based on experience

Performance incentives and bonus opportunities

Company vehicle (for qualified technicians)

Paid training and ongoing development

Uniforms provided

Health benefits options

Paid time off and holidays

Retirement Plan with company match

Advancement

Supportive team culture with growth opportunities

About Benjamin Franklin Plumbing

At Benjamin Franklin Plumbing, we believe in providing homeowners with honest service, quality workmanship, and dependable professionals they can trust. Our technicians are the face of our company, and we invest in building a team that values customer care as much as technical skill.

If you’re an experienced plumber who wants to work for a respected company with strong values and growth opportunities, apply today.

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.