Residential Sales Associate
Job Title: Residential Sales Associate Company: CertaPro Painters of Roanoke, VA Job Type: Full-Time | Commission-Based Location: Roanoke, VA Compensation: Competitive Base Salary + Commission Structure Schedule: Monday–Friday | Some Evenings and Weekends May Be Required
About CertaPro Painters®
CertaPro Painters® is the largest residential and commercial painting franchise in North America. Since 1992, we've been helping customers beautify their homes and properties with a focus on professionalism, attention to detail, and exceptional service. We are committed to delivering certainty of a job well done through every interaction—from consultation to project completion.
Position Overview
We’re looking for a Residential Sales Associate (RSA) to meet with homeowners, provide tailored painting project proposals, and guide customers through our sales process. This is a client-facing, consultative sales role ideal for someone who thrives on relationship-building, enjoys being active in the community, and is driven by results.
Key Responsibilities
Conduct in-home and virtual customer consultations using CertaPro’s proven sales process
Listen to customer needs and create detailed, customized proposals
Consistently follow up with prospective clients via phone, email, or text until the job is won or declined
Participate in local marketing efforts including door hangers, yard signs, home shows, and community events
Maintain and update activities and customer details in our CRM system
Prepare weekly reports and participate in goal-setting sessions and ongoing sales training
Ensure smooth project handoffs by communicating scheduling needs to the production team
Contact completed jobs to ensure customer satisfaction and request referrals
Qualifications
2+ years of sales or customer-facing experience (in-home sales or construction industry preferred)
Valid driver’s license with clean driving record
Strong interpersonal, communication, and presentation skills
Highly organized, goal-oriented, and self-motivated
Strong time management and problem-solving skills
Proficient in technology (CRM systems, Microsoft Office, tablets)
Willingness to work occasional evenings or Saturdays during peak seasons
What We Provide
Company vehicle
Business phone
Tablet or laptop for business use
Comprehensive sales training and ongoing support
Commission structure with high earnings potential
Opportunity to grow within an established, respected brand
Apply Now!
If you’re passionate about sales, love working with people, and want to be part of a growing and respected organization, apply today to join the CertaPro Painters® team as a Residential Sales Associate.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.