Benefits:

401(k)

401(k) matching

Company car

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Full-Time | Experienced | Residential & Light Commercial

A&E Plumbing, Heating & Air is growing fast, and we’re looking for a top-tier HVAC Service Technician who can own their day, solve complex problems, and deliver premium customer experiences. If you are the type of technician who takes pride in clean, accurate diagnostics, strong communication, and high-quality workmanship—we want to talk.

Position Overview:

The High-Level Service Technician is responsible for diagnosing, repairing, and maintaining residential and light commercial HVAC systems at an expert level. This role requires advanced troubleshooting ability, clean documentation, and the ability to educate customers and present solutions professionally.

Key Responsibilities Technical Expertise:

Diagnose and repair gas furnaces, heat pumps, ductless systems, air handlers, AC units, and ventilation systems.

Perform advanced electrical and refrigeration troubleshooting.

Handle both standard and complex service calls with minimal oversight.

Perform high-quality maintenance with full system documentation and recommendations.

Install common service-level components (motors, boards, compressors, thermostats, drains, safeties, etc.).

Customer Service & Sales:

Communicate clearly with homeowners and present repair options with integrity.

Build trust through accurate explanations and honest recommendations.

Provide written estimates and document declined recommendations.

Uphold high close-rates without pressure or gimmicks—solution-based selling only.

Operational Excellence:

Maintain high billable efficiency and follow company-standard tasking/pricing.

Fill out Service Titan (or other CRM) invoices thoroughly and professionally.

Maintain a clean, fully stocked company vehicle.

Follow all safety protocols and manufacturer specifications.

Qualifications:

5+ years of residential or light commercial HVAC service experience

EPA 608 Certification

Strong electrical and refrigeration troubleshooting skills

Ability to perform high-level diagnostics independently

Clean driving record

Excellent communication and customer-service skills

Capable of working on roofs, in crawlspaces, and in varying weather conditions

Preferred (Not Required):

NATE Certification

Experience with Service Titan

Ductless/VRF knowledge

Boiler experience

Oil Furnace experience

Compensation & Benefits:

Competitive hourly rate based on experience

Spiffs and performance bonuses

Growth plans for long term employment

Ongoing paid training and certifications

Company van, gas card

Tools purchase program

Employee Discounts

100% paid health care: Medical, Dental and Vision

AFLAC

HSA

PTO, 1 floating holiday, 6 paid holidays, and sick leave

401K with 3.5% match

Year-round steady work

• High-performing technicians thrive here—we want someone ready to grow and succeed with our department.