Job Description

Job Description

We are seeking a Scrum Master / Business Analyst to join the ResolveSoft team! In this role, you'll be responsible for the end-to-end process, acting as an embedded Agile coach for the team. You'll also analyze data to understand business and market trends in order to increase company revenue and efficiency.

Preferred Certifications:

• Certified/Professional Scrum Master Cert (CSM/PSM)

Required Education:

• Bachelor's Degree from an accredited college or university

Required Experience:

• Minimum 5 years of experience as SM with Scrum and/or Kanban teams
• Minimum 5 years experience in business analytics

Preferred Experience:

• Experience as SM in a SAFe® environment

Responsibilities:

• Guides team and facilitates activities to help maximize team productivity
• Ensures the team does not over-commit for any given sprint
• Escalates and resolves impediments impacting team productivity
• Sets up, facilitates, and supports scrum Ceremonies
• Focuses on Values and Principles, and Servant Leadership
• Aligns team with the Scrum Framework
• Use data to understand business patterns and trends
• Analyze internal and external data through quantitative research
• Communicate findings to the client through standard and ad hoc reports
• Promote best practices in data analysis and reporting
• Collaborate with cross-functional teams

Qualifications:

• Previous experience in business intelligence, analysis, or other related field
• Knowledge of statistical tools and business reporting
• Strong problem-solving and critical-thinking skills
• Strong attention to detail
• Ability to prioritize and multitask

Candidates must possess a positive attitude, collaborate effectively with stakeholders, and adapt to changing priorities and customer needs. They will guide team operations by facilitating ceremonies (e.g., daily standup, sprint planning) and embedding Agile principles into daily activities, ensuring seamless team functioning. This role involves collaborating with the Product Owner/Team for internal and external communications (e.g., customer/user updates, task coordination, progress tracking/reporting, dependency management). While keeping customers and partners informed, the role involves tracking and removing obstacles to ensure the smooth delivery of team value.

Join team ResolveSoft and be a driving force behind our commitment to excellence. If you are ready to contribute your skills, collaborate with a dynamic team, and embark on a journey of growth, we welcome your application. At ResolveSoft, you'll find a supportive environment that values innovation, integrity, and a dedication to delivering exceptional results.