RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as a Consulting Engineer and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the Consulting Engineer, you will drive technology design, implementation, execution and/or optimization for customer projects/accounts. You will work with customers to plan, design, configure, and/or diagnose products, services, and solutions to accelerate customer outcomes. You will also assist customers with integration and implementation of tools, systems, and service assurance. Additionally, you will:

• Support presale activities and translate business requirements into solution design
• Build customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Create and deliver customer collateral, portals, documentation, and knowledge transfer
• Align technical deliverables to customer business outcomes
• Drive customer technology transitions, influencing solution architectures and services
• Comply with and support company policies and processes and utilize relevant tools to effectively execute the role and support Professional Services’ strategies and goals
• Drive problem resolution for issues experienced in customer environments
• Provide answers for products, services, or solutions questions
• Create or update, and deliver problem resolution, project collateral and/or knowledge transfer
• Assist in documenting and resolving technical problems found in products and solutions
• Engage and drive appropriate resources for escalations
• Maintain accurate documentation in incident and knowledge management systems
• Ensure case management guidelines are followed
• Effectively communicate with the customer and stakeholders on status and progress of service requests

What You’ll Need to be Successful:

• At least 3 years of relevant experience

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

• Medical, dental, and vision insurance
• Life insurance coverage
• Long-term and short-term disability coverage
• 401(k) retirement plan with matching
• Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.