RESOLVIT

Bringing Solutions That Make Business Better

Join Resolvit as an IT Manager, Windows/VMWare Platforms  and be part of a creative, forward-thinking team. Our success at deploying skilled, highly knowledgeable experts has landed us on the Inc. 5000 list of America’s fastest-growing companies four times – and we’re just getting started.

As the IT Manager, Windows/VMWare Platforms, you will be responsible for the day-to-day operations of the infrastructure systems to meet the required SLAs for both the enterprise and customer facing operations. You will effectively manage multiple complex infrastructure systems and initiatives through careful coordination with a team of engineers and administrators as well as business stakeholder groups. You will also manage infrastructure systems and initiatives within local, remote, and cloud data centers and widely distributed corporate network to ensure the various systems are stable, available, and capable of meeting the goals and objectives of the business. Additionally, you will:

• Evaluate vendor proposals and negotiate terms
• Hold vendors accountable for delivery and SLA terms
• Serve as the liaison between the IT infrastructure team, operational departments, and other IT teams
• Lead refresh and upgrade efforts
• Manage employee and contractor engineering personnel
• Report and communicate effectively to the Vice President of Infrastructure Services regarding all aspects of assigned projects, associated tasks, and related project recommendations
• Successfully design, lead, and/or execute both small- and large-scale projects as needed and within specified budget restraints where required to meet established objectives
• Develop plans, when required, to ensure hardware and software upgrades, installs, changes, and relocations are efficiently completed by the team
• Recommend, plan, promote, manage, and enforce system and network security activities, policies, and procedures
• Recommend and implement new technologies and systems that will help in the improvement of the organization/business
• Manage, coordinate, and communicate on incidents and problems from inception to resolution, including root cause analysis
• Drive continuous improvement for monitoring services and internal processes that encompass the completion of systems requests and production incidents
• Create and maintain (and publish as necessary) documentation for various IT systems, networks, and procedures
• Monitor and report on network and system performance and bandwidth requirements and provide proactive solutions for improvements and efficient resolution of any problems

What You’ll Need to be Successful:

• At least 5 years of infrastructure management experience leading a team of technical engineers and administrators, preferably in a global IT environment
• Bachelor’s degree in information technology or related field preferred; associate’s degree with relevant experience will be considered
• Experience with the following:
  • Microsoft Active Directory and network services such as DNS, DHCP, Network Policy and Access Services, and Active Directory Federation Services
  • VMware, Microsoft Hyper-V Virtualization, and application delivery platforms
  • Amazon Cloud services, Office 365, and Azure
  • Cloud services providers and Amazon Web Services
• A technical leader and expert with demonstrated success on highly complex projects
• Ability to understand business practices
• Ability to thrive in a fast paced and growing environment while using good judgment and experience to resolve complex issues and challenges
• Ability to effectively prioritize projects and customer requests while meeting or exceeding expectations
• In depth knowledge of Microsoft server
• In depth knowledge of high availability in a VMware, VSAN, and Microsoft Windows server environment
• In depth knowledge of Directory Services, DFS, server management, automation and scripting, patching, clustering services, and file and print server management

Benefits:

At Resolvit, you’ll be given the support you need to grow in your consulting career. In addition to opportunities for advancement, we offer:

• Medical, dental, and vision insurance
• Life insurance coverage
• Long-term and short-term disability coverage
• 401(k) retirement plan with matching
• Professional support from our Client & Employee Optimization Specialist

We currently have more than 100 open career opportunities across the country, so be sure to mention the appropriate Job Code with any correspondence!

About Resolvit:

Resolvit is an international technology consulting firm with industry-leading customers in the financial services, high tech, manufacturing, retail, life sciences, and government sectors. Through its partnerships, Resolvit delivers highly impactful, innovative solutions across five core areas: Infrastructure Modernization, Application Development Services, Enterprise Data Management & Analytics, Knowledge & Content Management, and Strategic Staffing.