Join the Team Behind NYC’s Most Talked-About New Sandwich Shop
Full-Time Crew Member | New York City
About Counter Service Counter Service is a bold new restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with James Beard Award-winning Chef Andrew Black. We’re redefining what fast casual can be — serving precision-crafted sandwiches made with care, technique, and real culinary intent.
The Infatuation says we might have the best sandwich in NYC. We say: we're just getting started.
The Opportunity
We’re hiring full-time Crew Members to join a hands-on, high-performance team that’s as passionate about service as it is about food.
This role is:
Part cooking, part customer service, 100% team-driven
Ideal for people who are curious, dependable, quick to learn, and love working with great people
A chance to grow your skills in a chef-led kitchen with a culture of excellence, kindness, and support
“Every day I’m grateful to be a part of a team like this.” – Recently promoted team member
What You'll Do
You’ll work across several key areas of the restaurant, including:
Food Preparation & Service
Prepare, assemble, and finish sandwiches at makeline stations
Operate a panini press, toaster, and other kitchen equipment with precision
Follow recipes and plating standards with consistency and care
Guest Experience & Service
Greet guests and take orders using the point-of-sale (POS) system
Bag and check orders for completeness, accuracy, and quality
Engage guests with warmth, clarity, and professionalism
Teamwork & Operations
Work side-by-side with teammates to keep service smooth during peak times
Maintain cleanliness and follow all food safety protocols
Move efficiently in a fast-paced environment while staying focused and calm
Who You Are
18+ years old and excited to work as part of a high-performance team
1+ year of experience in food service (strongly preferred)
A strong communicator with solid English language skills
Dependable, punctual, and energized by a job well done
Comfortable with restaurant tech (POS, KDS, etc.)
Must have valid NYC Food Protection Certificate and Food Handlers Certificate
Why Work With Us?
Competitive hourly pay + weekly paychecks
Health & dental insurance (eligibility after 90 days)
Paid time off (eligibility after 90 days)
Meal stipend during shifts
Employee referral bonuses
Real opportunities for career growth in a company that promotes from within
A chance to learn from classically trained chefs and build foundational food skills
Shifts & Locations
Sample Shifts (subject to change):
First shift: 6 AM – 4 PM
Second shift: 10 AM – 8 PM
Currently hiring for NYC locations:
54 West 14th Street
315 Park Avenue South
Ready to Apply?
If you're ready to be part of something new — a chef-driven concept that values precision, teamwork, and hospitality — apply today. After applying, you’ll receive an email with next steps to schedule your interview.
Counter Service, a Kernel Foods Inc. brand, is proud to be an equal opportunity employer that values diversity and inclusion across our team and our communities.