Benefits:

Weekly Pay

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Help or transport service

Opportunity for advancement

Training & development

Layne’s Chicken Fingers is looking for a hands-on, high-accountability General Manager to lead our Shadyside location. This role is for someone who thrives in fast-paced environments, leads from the front, and takes real ownership of operations, people, and results.

If you’re the type who notices when the kitchen isn’t reset correctly, understands how labor and sales actually move the needle, and knows how to hold a team to standards without babysitting — we want to talk.

What You’ll Do

Operations & Standards

Oversee all daily restaurant operations (FOH & BOH)

Ensure food quality, speed of service, cleanliness, and brand standards are consistently met

Maintain ServSafe, health department, and company compliance standards

Ensure the kitchen is properly cleaned, stocked, and reset every shift

Team Leadership

Hire, train, coach, and develop managers and hourly employees

Set clear expectations around reliability, performance, and accountability

Address performance issues, customer complaints, and corrective actions professionally and promptly

Build a culture of ownership, urgency, and pride in the store

Scheduling & Labor Control

Create schedules that balance labor efficiency with service needs

Manage labor costs in response to sales trends, weather, and online ordering volume

Adjust staffing proactively when business levels fluctuate

Sales & Financial Performance

Drive sales growth while protecting margins

Monitor P&L, labor percentages, food costs, and controllables

Identify opportunities to improve efficiency and profitability

Execute promotions, fundraisers, and local marketing initiatives

Customer Experience

Ensure every guest receives fast, friendly, and accurate service

Handle escalated customer issues with professionalism and care

Maintain strong relationships with the local community

What We’re Looking For

3+ years of restaurant management experience (GM or strong AGM preferred)

Proven ability to lead teams and hold people accountable

Strong understanding of labor management, scheduling, and cost control

Comfortable making tough decisions when hours, staffing, or performance need adjustment

Organized, detail-oriented, and reliable

ServSafe Manager Certification (or willingness to obtain)

Ability to work nights, weekends, and holidays as required

What We Offer

Competitive salary (based on experience)

Performance-based bonuses

Growth opportunities within the brand

A leadership role with real autonomy and impact

Support from ownership that values standards, structure, and results

Layne’s Chicken Fingers is an equal opportunity employer. If you’re ready to run a store like it’s your own and lead a team to a higher standard, we’d love to hear from you.