Restaurant General Manager

3E Franchise - Layne's Chicken Fingers

Restaurant General Manager

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Weekly Pay

    Bonus based on performance

    Company parties

    Competitive salary

    Employee discounts

    Flexible schedule

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Training & development

    Why Layne’s?

    At Layne’s, we don’t just provide great food, fun, and fashion sense — we also provide opportunities to grow. Our leaders create winning teams, inspire people to reach higher, and build a culture where Perfect Every Time isn’t just a goal — it’s the standard.

    If you’ve read our history (and you should — it’s got more twists than a chicken tender), you know Layne’s is about more than chicken. It’s about people, culture, and delivering an exceptional guest experience every time.

    Benefits:

    Competitive base salary + performance bonuses

    Free uniforms

    Free meal on days worked

    Weekly pay

    Training & development programs

    Clear path to advancement within a growing brand

    Opportunities to build and lead a winning team

    Essential Duties & Responsibilities:

    Own full accountability for restaurant performance, including sales, labor, and operations.

    Lead, inspire, and develop a team of managers and hourly team members.

    Uphold and preach Layne’s culture — creating a fun, positive, and guest-first environment.

    Maintain operational excellence: labor management, cost controls, inventory, and scheduling.

    Understand, analyze, and act on the restaurant’s Profit & Loss (P&L) statements to improve financial performance.

    Ensure every guest leaves with a Perfect Every Time experience through great service and hot, fresh food.

    Use company systems, checklists, and documentation to run smooth, consistent operations.

    Oversee inventory management, food rotation, and truck orders to ensure accuracy and efficiency.

    Drive quality control and restaurant cleanliness, ensuring both front and back of house consistently meet brand standards.

    Maintain compliance with food safety standards and lead the team to successfully pass all health inspections.

    Build relationships with guests, your team, and the community.

    Engage directly with dine-in guests to assess customer experience and lead any customer recovery when issues arise.

    Lead customer outreach efforts and build connections with local businesses to drive catering opportunities and overall sales growth.

    Be accountable for shift coverage: when a Shift Manager calls out, the GM is responsible for securing coverage or personally covering the shift.

    Lead with positivity, accountability, and adaptability — and make work fun.

    Required Qualifications:

    2+ years of restaurant management experience (fast casual or QSR preferred)

    Proven leadership skills with the ability to coach, teach, and hold others accountable

    Strong organizational and communication skills

    Passion for people, guest service, and maintaining high standards

    Over-the-top positive attitude and adaptability

    Must be 18+ years old and willing to work a flexible schedule

    Valid driver’s license and reliable transportation

    Current ServSafe Manager Certification (or ability to obtain within 30 days of hire)

    Preferred Qualifications:

    Experience as a General Manager or Assistant General Manager in fast food or fast casual

    High school diploma or equivalent; college degree is a plus

    Track record of building high-performing teams

    Compensation:

    $45,000 per year + bonus opportunities (based on restaurant performance and experience)

    At Layne’s Chicken Fingers, we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    This version includes: ✅ Weekly pay & free meal perks ✅ ServSafe certification requirement ✅ Valid driver’s license ✅ Full accountability for P&L, operations, inventory, cleanliness, and health inspections ✅ Customer engagement & outreach expectations ✅ Shift coverage responsibility ✅ Maintains Layne’s fun, positive brand voice