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Restaurant General Manager - Path to Area Manager

Layne's Chicken Fingers

Restaurant General Manager - Path to Area Manager

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Weekly Pay

    Bonus based on performance

    Employee discounts

    Free food & snacks

    Free uniforms

    Training & development

    At Layne’s, the bar is set high — and our leaders continue to set the bar higher. We work diligently to ensure every guest has the same positive experience every time they visit us.

    We deliver Hot Food Fast, with exceptional guest service, and we aim for this experience to be Perfect Every Time (PET).

    The Restaurant General Manager – Multi-Unit Leadership Track is for an experienced, high-performing restaurant leader who is ready to take the next step in their career.

    This is more than a General Manager position. You will be responsible for leading one Layne’s restaurant while developing the leadership, operational, financial, and people-development skills necessary to eventually oversee multiple restaurants as a Multi-Unit Manager.

    We are looking for someone who wants to build a career with Layne’s — someone who can lead a restaurant at a high level today while developing the leaders and business mindset required to lead multiple restaurants tomorrow.

    The expectations are simple but impactful:

    Lead by example. Develop leaders. Drive results. Protect the culture. Build the next generation of leaders. Prepare for more.

    Essential Duties and Responsibilities

    Lead and oversee all daily restaurant operations

    Be fully trained and competent in all hourly and management positions

    Develop, coach, and hold managers and team members accountable

    Build a strong management team that can successfully operate the restaurant

    Identify, coach, and develop future managers and leaders

    Create a strong internal pipeline of talent for future growth

    Manage labor, scheduling, and staffing to meet business needs

    Ensure excellent execution of food quality, speed, cleanliness, and service

    Maintain strong operational awareness — knowing what is happening at all times

    Drive store performance using scorecards, reporting, and profitability metrics

    Understand the financial performance of the restaurant and take action to improve results

    Create positive guest interactions by being present and engaged on the floor

    Uphold and exceed cleanliness standards in the front and kitchen

    Utilize company documentation, systems, and checklists to ensure Perfect Every Time execution

    Ensure accurate completion of administrative duties, inventory, and reporting

    Lead by example to build and sustain a positive, high-performing company culture

    Take ownership of the restaurant's performance and continuously look for ways to improve the business

    Partner with leadership to execute company initiatives and maintain operational consistency

    Demonstrate the ability to solve problems independently and make sound business decisions

    Develop the ability to coach and influence other leaders, not just hourly team members

    Represent the Layne’s brand and culture both inside and outside your restaurant

    Multi-Unit Leadership Track

    This position is specifically designed to develop a future Multi-Unit Manager.

    As you demonstrate consistent performance as a General Manager, you will be given opportunities to take on additional leadership responsibilities and develop the skills required to oversee multiple restaurants.

    Your development will focus on:

    People Leadership: Building, coaching, and developing strong management teams

    Leadership Development: Creating a pipeline of managers and future General Managers

    Operational Excellence: Consistently delivering PET standards across every part of the restaurant

    Financial Leadership: Understanding sales, labor, food costs, profitability, and key performance indicators

    Accountability: Establishing clear expectations and consistently following up on performance

    Problem Solving: Identifying issues, finding solutions, and taking action without waiting to be told

    Communication: Effectively communicating with restaurant teams and company leadership

    Business Acumen: Understanding how operational decisions impact the overall business

    Leadership Through Others: Learning to drive results through General Managers and management teams rather than doing everything yourself

    Multi-Unit Readiness: Developing the ability to maintain standards, culture, and performance across multiple locations

    The goal is to develop a leader who can eventually step into a Multi-Unit Manager role and successfully lead multiple General Managers, multiple restaurant teams, and multiple businesses at the same time.

    What Success Looks Like

    A successful leader in this role will:

    Consistently deliver strong restaurant performance

    Build and maintain a high-performing management team

    Develop managers who are capable of leading independently

    Maintain strong food quality, speed, cleanliness, and guest service

    Effectively manage labor, staffing, and operating costs

    Understand and improve restaurant profitability

    Use data and scorecards to identify opportunities and drive results

    Hold people accountable while maintaining a positive culture

    Create an environment where people want to work, grow, and succeed

    Develop future General Managers and other leaders from within

    Take ownership rather than waiting for direction

    Demonstrate the ability to lead through others

    Earn the trust of restaurant teams and company leadership

    Consistently demonstrate the leadership and business maturity required for additional responsibility

    Required Qualifications

    Leadership mindset — lead by example

    Take pride in what you do and strive for Perfect Every Time (PET)

    Strong organizational and time-management skills

    Excellent communication and interpersonal skills

    Team builder with a people-first mentality

    Over-the-top positive attitude

    Adaptable and solutions-oriented

    Ability to coach, teach, and develop others

    Strong business and operational mindset

    Ability to understand and act on restaurant performance metrics

    Ability to hold yourself and others accountable

    Ability to make decisions and solve problems in a fast-paced environment

    Desire to build a long-term career in restaurant leadership

    Demonstrated interest in progressing into a Multi-Unit Management role

    Preferred Qualifications

    3+ years of restaurant management experience

    General Manager experience preferred

    Proven success leading a high-performing restaurant

    Experience developing and promoting managers from within

    Strong understanding of labor management and cost controls

    Understanding of restaurant P&L and profitability

    Experience using scorecards, KPIs, and operational reporting to drive results

    Strong understanding of restaurant operations

    High school diploma or equivalent

    Willingness to work a flexible schedule, including nights and weekends

    Driver's License

    Benefits

    Weekly Pay

    Employee discounts

    Flexible schedule

    Free food & snacks

    Opportunity for advancement

    Training & development

    Performance-based bonus program

    Career development toward Multi-Unit Management

    Note: This position does not participate in the tip pool.

    Career Growth

    At Layne’s, we believe our best leaders should have the opportunity to grow.

    This position provides a clear path for high-performing leaders:

    General Manager → Multi-Unit Manager → Continued Leadership Growth

    Your advancement will be based on your ability to consistently deliver results, develop people, protect the culture, and demonstrate that you are ready to lead at the next level.

    If you are a proven restaurant leader who wants more than just a GM title — if you want to build teams, develop leaders, run great restaurants, and eventually lead multiple locations — this could be the opportunity for you.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected