Job Description

• Provides an excellent customer experience to uphold Forbes 5-star services/standards and follows all company and safety procedures and policies
• Greets and seats guests with warmth and professionalism, relaying key guest information to Captains
• Assists with mignardise and coffee service, guides guests out with takeaway gifts, and maintains the pristine condition of the concierge, showroom, and lobby while supporting team flow between seatings
• Sets up and breaks down Host station: stations, iPad, welcome beverages, coat check, take-away bags
• Prepares all guest-facing spaces to meet cleanliness and ambiance standards, executing detailed service setup—including floral bouquets, lighting, linens, and guest amenities—organizing takeaway items and seasonal displays
• Memorizes the food and wine menu and has full knowledge of the guest's preferred dining experience for the evening (dislikes, allergies, dietary restrictions, special occasions, etc.)
• Offers and serves the mignardise and petit/fours and supports the servers by running any other food or water to the tables
• Assists with the dining room with set up, break down, clearing food, wiping down furniture, polishing glassware, organizing service tools (fans/heaters) and other cleaning duties as needed
• Supports mis en place, preparation of service areas (BOH/FOH areas), and reset and flip of tables post-departure with attention to detail and speed
• Participates and ensures compliance with all opening and closing duties as determined and published by the Restaurant Manager or Executive Chef
• Responsible for closing and opening side work including but not limited to polishing glasses, flatware, napkin folds, etc.
• Keeps up to date on new JUSTIN releases as well as viticulture and winemaking techniques
• Prepares give-away bags for guests and escorts to the exit at the conclusion of their dinner

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Previous experience in a fine-dining restaurant setting and an understanding of luxury hospitality standards
  • Familiarity with guest service standards, such as Forbes or Michelin is a plus
• Food Handler's Card
• Proficiency in reservation management systems (e.g. Tock), and polished guest service execution
• Ability to work full-time (30-35 hours per week) and late nights, weekends, and holidays
• Ability to anticipate needs and respond discreetly and efficiently
• Shows a strong interest in customer service
• Strong work ethic, willingness to learn, and attention to detail are essential
• Must be able to communicate verbally and in writing in English
• High School Diploma or GED required
• Professional appearance and demeanor

Pay Range: $18.00 - $21.00 per hour, plus tips. Final compensation will be dependent upon skills and experience.

Additional Information

• Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: * 24/7 online physician consultations * virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videos
• Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
• Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
• Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
• Building a Healthy Society: To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California’s Central Valley, Fiji, and the world. In 2024, Wonderful ranked as #3 in PEOPLE’s “100 Companies That Care” list and was named one of Fortune magazine’s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.
• Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.

Located in Paso Robles, JUSTIN® Vineyards & Winery was founded in 1981 and is known for crafting world- class wines using Bordeaux grape varieties, including the iconic ISOSCELES® blend of Cabernet Sauvignon, Cabernet Franc and Merlot. The Vineyard estate, located at 11680 Chimney Rock Road, features a Tasting Room, luxury five-star accommodations at the JUST Inn®, and a Restaurant--making it one of the only wineries on the Central Coast to offer all three options. In September 2018, a new second location, the JUSTIN Downtown Tasting Room opened introducing an expansive wine-tasting bar, lounge, and a full dining room that's situated prominently on the square along Downtown City Park in the heart of Paso Robles. In addition to its stellar hospitality, JUSTIN consistently receives top honors around the world, establishing itself as a leader in New World Bordeaux-style winemaking. JUSTIN wines are available through discerning fine wine retailers and restaurants throughout the United States, or directly from the Winery via JUSTIN's Tasting Room, online store or to members of the exclusive JUSTIN Wine Society wine club. To discover more about JUSTIN, visit www.justinwine.com.

The Wonderful Company is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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