Benefits:

Health insurance

Opportunity for advancement

Paid time off

Training & development

Restaurant Manager – Counter Service

Location:

Multiple locations in New York, NY

Pay:

$70,000 - $85,000, based on experience

Job Type:

Full-time (Salary)

Expected Hours:

40+ per week

About Us

Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle, in collaboration with acclaimed Chef Andrew Black. After the success of our first location, we are expanding to three additional restaurants in NYC. We are passionate about high-quality food, operational excellence, and creating a welcoming, fast-paced dining experience.

We are seeking an experienced and dedicated Restaurant Manager to lead our growing team. This role is responsible for the day-to-day operations of the restaurant, ensuring smooth service, team leadership, and adherence to our high standards of food quality, cleanliness, and customer service. The Restaurant Manager will directly manage the crew, oversee shifts, and ensure all NYC health and safety standards are met.

What You'll Do

Team Leadership – Hire, train, manage, and develop restaurant crew members to ensure top performance

Daily Operations – Oversee all aspects of service, ensuring smooth restaurant operation from opening to closing

Shift Management – Handle scheduling, shift coverage, and step in as needed during busy periods

Customer Experience – Ensure every guest receives exceptional service, resolving issues as they arise

Problem-Solving – Address staffing, operational, and customer-related issues in real time and within budget

Food Quality & Safety – Maintain high food safety standards, ensuring full compliance with NYC health regulations

Restaurant Maintenance – Keep the restaurant clean, organized, and well-stocked

Cash & Inventory Management – Oversee POS operations, cash handling, and inventory control

Health & Safety Compliance – Ensure adherence to all sanitation and safety protocols

What We're Looking For

3+ years of restaurant management experience (quick-service, fast-casual, or full-service)

Proven leadership skills with the ability to motivate and manage a team

Strong understanding of restaurant operations, including staffing, inventory, and customer service

Excellent problem-solving and decision-making abilities in a fast-paced environment

Experience using restaurant technology systems (POS, scheduling software, inventory tracking)

Ability to work a flexible schedule, including weekends, nights, and holidays

Must have NYC Food Protection Certificate and NYC Food Handlers Certificate (Required)

Strong English communication skills (verbal & written)

Why Join Us?

Competitive salary with weekly pay

Health & dental insurance

Paid time off

Career growth opportunities – be part of a fast-growing, chef-led restaurant brand

Employee referral bonuses

Join Our Team!

If you're ready to lead a high-performing team in a fast-growing, chef-led restaurant brand, apply today! After applying, you'll receive an email with next steps to schedule an interview.

Counter Service, a Kernel Foods Inc brand, is an equal opportunity employer that values diversity and inclusivity.